| dc.description.abstract | The paper examined the role of transformative and ethical leadership styles in promoting inclusive service delivery within Kenya's public sector. Drawing upon a desktop research methodology and synthesizing findings from academic journals, reports, and case studies, the study highlighted the significance of leadership practices in shaping organizational effectiveness and service delivery outcomes. The empirical review reveals a concerning trend regarding the ethical conduct of leaders in Kenya's public sector, with Transparency International's findings indicating a lack of ethical behavior perceived by only 34% of public sector employees. Moreover, the importance of inclusive leadership is underscored, given Kenya's diverse demographic landscape. The identified gaps in ethical and transformative leadership contribute to public dissatisfaction with service delivery. Addressing these shortcomings necessitates cultivating leaders who prioritize ethical conduct, embrace inclusivity, and are committed to effecting transformative change within the public sector. Recommendations include prioritizing ethical leadership practices, promoting inclusive leadership, investing in leadership development programs, prioritizing employee engagement, and fostering a culture of continuous improvement. Implementing these recommendations can lay the foundation for sustainable socio-economic development and inclusive growth within Kenya's public sector.
eywords: | en_US |
