SUPPLY CHAIN DIGITIZATION AND ORGANIZATIONAL PERFORMANCE IN KENYA: A CASE STUDY OF PHILAFE ENGINEERING LIMITED

Abstract

This research aimed to identify determinants of supply chain digitization in the engineering, procurement, and construction industry in Kenya. The study examined the effect of finances, human resources, information technology, and management on organizational performance in the context of supply chain digitization. Institutional Theory and the Transaction Cost Theory guided the research. The study utilized a descriptive research design and collected primary data through structured online questionnaires administered to all 70 employees of Philafe Engineering Limited. Descriptive statistics and a multivariate regression model were used to analyze the data. The study found that adequate financial resources, skilled personnel, investment in IT infrastructure, suitable technologies, and strong management leadership are crucial for the success of supply chain digitization. The study recommends allocating sufficient financial resources, investing in the recruitment and training of skilled personnel, assessing the organization's IT infrastructure, and having strong leadership that supports supply chain digitization initiatives. The findings confirm the potential of supply chain digitization to revolutionize the industry by introducing new business models and increasing efficiency.