| 000 | 01208nam a2200301Ia 4500 | ||
|---|---|---|---|
| 001 | ebr10120702 | ||
| 003 | CaPaEBR | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 000815s2006 enk s 000 0 eng d | ||
| 020 | _z1845449444 | ||
| 035 | _a(OCoLC)647487978 | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 050 | 1 | 4 |
_aHF5415.5 _b.C74 2006eb |
| 245 | 0 | 0 |
_aCreating value with customers _h[electronic resource] / _ceditor: Robert M. Randall. |
| 260 |
_aBradford, England : _bEmerald Group Publishing, _cc2006. |
||
| 300 | _a69 p. | ||
| 490 | 0 |
_aStrategy & leadership ; _vv.34, no.2 |
|
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 | _aCustomer services. | |
| 650 | 0 |
_aSelling. _91646 |
|
| 655 | 7 |
_aElectronic books. _2local _974 |
|
| 700 | 1 |
_aRandall, Robert M. _913263 |
|
| 710 | 2 |
_aebrary, Inc. _975 |
|
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/kimke/Doc?id=10120702 _zAn electronic book accessible through the World Wide Web; click to view |
| 942 |
_2ddc _cEB |
||
| 999 |
_c9381 _d9381 |
||
| 952 |
_70 _40 _00 _2lcc _bVLIB _yEB _10 _oHF 5415.5 .C74 2006eb _d2011-08-02 _aVLIB |
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