000			01494nam a2200349Ia 4500
001			ebr10178047
003			CaPaEBR
006			m u
007			cr cn|||||||||
008			060221s2006 nyua sb 001 0 eng d
020			_z0765613271
020			_z9780765613271
035			_a(OCoLC)648261117
040			_aCaPaEBR _cCaPaEBR
050	1	4	_aHF5415.5 _b.E44 2006eb
245	0	0	_aElectronic customer relationship management _h[electronic resource] / _cJerry Fjermestad, Nicholas C. Romano, editors.
260			_aArmonk, N.Y. ; _aLondon : _bM.E. Sharpe, _cc2006.
300			_axiii, 210 p. : _bill.
490	1		_aAdvances in management information systems ; _vv. 3
504			_aIncludes bibliographical references and index.
533			_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries.
650		0	_aCustomer relations _xManagement.
650		0	_aElectronic commerce.
655		7	_aElectronic books. _2local _974
700	1		_aFjermestad, Jerry. _913252
700	1		_aRomano, Nicholas C. _913253
710	2		_aebrary, Inc. _975
830		0	_aAdvances in management information systems ; _vv. 3. _913254
856	4	0	_uhttp://site.ebrary.com/lib/kimke/Doc?id=10178047 _zAn electronic book accessible through the World Wide Web; click to view
942			_2ddc _cEB
999			_c9375 _d9375
952			_70 _40 _00 _2lcc _bVLIB _yEB _10 _oHF 5415.5 .E44 2006eb _d2011-08-02 _aVLIB