000			01413nam a2200289 a 4500
001			ASIN0130320005
003			Ost
005			20100108031250.0
008			100108s2000 xxu eng d
020			_a0130320005 _c$34.99
020			_a9780130320001
040			_ckim
082	0	4	_a658.4038
090			_c526 _d417
100	1		_aTiwana, Amrit.
245	1	4	_aThe essential guide to knowledge management : _bE-business and crm applications / _cAmrit Tiwana.
260			_a[S.l.] : _bPrentice Hall, _c2000.
300			_a352 p. ; _c24 cm.
500			_aPaperback.
520			_aA real-world guide to the essential principles of knowledge management. Shows how KM and CRM technologies work, and how they impact the IT infrastructure. Also shows how to use team-building and goal-setting exercises to create excellent KM/CRM projects, and how to align e-business strategy and technology choices. Softcover. DLC: Knowledge management.
650		4	_aKnowledge management
650		4	_aInformation Management.
856	4	0	_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/0130320005/chopaconline-20
856	4	0	_3Amazon customer reviews _uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0130320005
942			_cBOOK _jHD 30.2 .T53 2001
999			_c784 _d784
952			_w2010-11-30 _p2008-3458 _r2012-03-07 _40 _00 _m1 _10 _oHD 30.2 .T53 2001 _d2008-09-16 _t1 _70 _cOpen Collection _yBOOK _s2012-01-12 _l1 _aMAIN