| 000 | 01009cam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | 95051041 | ||
| 003 | DLC | ||
| 005 | 20080505 .0 | ||
| 008 | 951130s1996 maua b 001 0 eng | ||
| 010 | _a 95051041 | ||
| 020 | _a0201479672 | ||
| 040 |
_aDLC _beng _cDLC _dDLC |
||
| 050 | 0 | 0 |
_aHF5415.3 _b.W49 1996 |
| 082 | 0 | 0 |
_a658.8/12 _220 |
| 100 | 1 | _aWhiteley, Richard C. | |
| 245 | 1 | 0 |
_aCustomer centered growth : _bfive proven strategies for building competitive advantage / _cRichard Whiteley and Diane Hessan. |
| 260 |
_aReading, Mass. : _bAddison-Wesley Pub., _cc1996. |
||
| 300 |
_ax, 320 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. 301-304) and index. | ||
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aCompetition. | |
| 650 | 0 | _aStrategic planning. | |
| 700 | 1 | _aHessan, Diane. | |
| 856 | 4 |
_3Table of Contents _uhttp://lcweb.loc.gov/catdir/toc/95051041.html |
|
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0830/95051041-d.html |
| 999 |
_c7663 _d7663 |
||