| 000 | 01226nam a2200337 a 4500 | ||
|---|---|---|---|
| 001 | 000019878388 | ||
| 003 | CaOOAMICUS | ||
| 005 | 19990418 .0 | ||
| 008 | 970214s1996 enka b 001 0 eng u | ||
| 010 | _agb 97040134 | ||
| 020 |
_a0749419547 : _c£25.00 : CIP entry (Oct.) |
||
| 020 | _a0749419547 | ||
| 040 |
_aCaOLU _beng _cBDS _dCaOONL _dCaOLU _cCaOLU _dCaOTR |
||
| 050 | 4 |
_aTS 155 _b.A84 1996 |
|
| 082 | 0 |
_a658.4013 _220 |
|
| 100 | 1 |
_aAsher, Mike. _910062 |
|
| 245 | 1 | 0 |
_aManaging quality in the service sector _cMike Asher. |
| 260 |
_aLondon : _bKogan Page, _c1996. |
||
| 300 |
_a222 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aService industries _xQuality control. _910063 |
|
| 650 | 0 |
_aService industries _xManagement. _91313 |
|
| 650 | 4 |
_aMANAGEMENT/HOW TO. _910064 |
|
| 942 |
_2ddc _cBOOK |
||
| 952 |
_w2011-04-15 _p2008-3442 _r2011-04-15 _40 _00 _bMAIN _10 _oTS 155 .A84 1996 _d2008-09-16 _70 _cOpen Collection _2lcc _yBOOK _aMAIN |
||
| 952 |
_p2005-570 _40 _00 _bKKG _10 _oTS 155 .A84 1996 _d2011-07-16 _70 _cOpen Collection _2lcc _yBOOK _aKKG |
||
| 999 |
_c7023 _d7023 |
||