000 00935nam a2200205 a 4500
001 ASIN0077073789
005 20110114103622.0
008 110114s1991 xxu eng d
020 _a0077073789 (paperback)
020 _a9780077073787 (paperback)
100 1 _aBack, Ken.
245 1 0 _aAssertiveness at work :
_ba practical guide to handling awkward situations /
_cKen Back.
250 _a2nd ed.
260 _a[S.l.] :
_bMcGraw-Hill Companies,
_c1991.
300 _a166 p. ;
_c23 cm.
490 1 _aSecond edition.
520 _aA self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.
830 0 _aSecond edition.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/0077073789/chopaconline-20
999 _c4564
_d4564