000 02275nam a2200289 a 4500
001 ASIN0787900214
003 OSt
005 20110114083156.0
008 110114s1994 xxu eng d
020 _a0787900214 (hardcover)
_c$40.00
020 _a9780787900212 (hardcover)
040 _cKIM
050 _aHF 5549.5 .T7
_bC63 1994
082 0 4 _a658.3124
100 1 _aCocheu, Ted.
_94992
245 1 0 _aBlueprint for quality :
_bhow training can turn strategy into real improvement /
_cTed Cocheu.
250 _a1st ed.
260 _a[S.l.] :
_bJossey-Bass,
_c1994.
300 _a198 p. ;
_c24 cm.
490 1 _aJossey bass business and management series.
520 _aOffers a road map for quality, including a six-step improvement strategy and a six-phase training curriculum that can be adapted to fit any organization. Demonstrates how this comprehensive training curriculum, which starts by building a strong leadership foundation among top management, can be a powerful tool for implementing a quality strategy and for reducing the costs and time involved in training. A valuable guide for executives, managers, training specialists, and others on structuring training, covering every topic from increasing quality awareness and building team skills to implementing quality management systems and advanced methods. He explains how to * help executives prepare and plan for organizational improvement * gain support for quality efforts from employees throughout the organization * build successful quality management systems * empower improvement teams and train people to work collectively toward quality goals, and * understand and effectively use such process management tools as statistical process control and business process improvement.
830 0 _aJossey bass business and management series.
_9944
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/0787900214/chopaconline-20
942 _2ddc
_cBOOK
999 _c4525
_d4525
952 _w2011-01-14
_p2002-0607
_r2011-01-14
_40
_00
_bMAIN
_10
_oHF 5549.5.T7 C63 1994
_d2002-10-28
_70
_cOpen Collection
_2lcc
_yBOOK
_aMAIN
952 _w2011-01-15
_p2002-0688
_r2011-01-15
_40
_00
_bMAIN
_10
_oHF 5549.5.T7 C63 1994
_d2002-10-29
_70
_cOpen Collection
_2lcc
_yBOOK
_aMAIN