000 | 02275nam a2200289 a 4500 | ||
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001 | ASIN0787900214 | ||
003 | OSt | ||
005 | 20110114083156.0 | ||
008 | 110114s1994 xxu eng d | ||
020 |
_a0787900214 (hardcover) _c$40.00 |
||
020 | _a9780787900212 (hardcover) | ||
040 | _cKIM | ||
050 |
_aHF 5549.5 .T7 _bC63 1994 |
||
082 | 0 | 4 | _a658.3124 |
100 | 1 |
_aCocheu, Ted. _94992 |
|
245 | 1 | 0 |
_aBlueprint for quality : _bhow training can turn strategy into real improvement / _cTed Cocheu. |
250 | _a1st ed. | ||
260 |
_a[S.l.] : _bJossey-Bass, _c1994. |
||
300 |
_a198 p. ; _c24 cm. |
||
490 | 1 | _aJossey bass business and management series. | |
520 | _aOffers a road map for quality, including a six-step improvement strategy and a six-phase training curriculum that can be adapted to fit any organization. Demonstrates how this comprehensive training curriculum, which starts by building a strong leadership foundation among top management, can be a powerful tool for implementing a quality strategy and for reducing the costs and time involved in training. A valuable guide for executives, managers, training specialists, and others on structuring training, covering every topic from increasing quality awareness and building team skills to implementing quality management systems and advanced methods. He explains how to * help executives prepare and plan for organizational improvement * gain support for quality efforts from employees throughout the organization * build successful quality management systems * empower improvement teams and train people to work collectively toward quality goals, and * understand and effectively use such process management tools as statistical process control and business process improvement. | ||
830 | 0 |
_aJossey bass business and management series. _9944 |
|
856 | 4 | 0 |
_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/0787900214/chopaconline-20 |
942 |
_2ddc _cBOOK |
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999 |
_c4525 _d4525 |
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952 |
_w2011-01-14 _p2002-0607 _r2011-01-14 _40 _00 _bMAIN _10 _oHF 5549.5.T7 C63 1994 _d2002-10-28 _70 _cOpen Collection _2lcc _yBOOK _aMAIN |
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952 |
_w2011-01-15 _p2002-0688 _r2011-01-15 _40 _00 _bMAIN _10 _oHF 5549.5.T7 C63 1994 _d2002-10-29 _70 _cOpen Collection _2lcc _yBOOK _aMAIN |