| 000 | 01096pam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | 2960702 | ||
| 003 | OSt | ||
| 005 | 19920810151928.8 | ||
| 008 | 910716s1992 njua b 001 0 eng | ||
| 010 | _a 91026857 | ||
| 020 | _a0135447011 | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 050 | 0 | 0 |
_aHD 9980.5 _b.L68 1988 |
| 082 | 0 | 0 |
_a658 _220 |
| 245 | 0 | 0 |
_aManaging services : _bmarketing, operations, and human resources / _c[compiled by] Christopher H. Lovelock. |
| 250 | _a2nd ed. | ||
| 260 |
_aEnglewood Cliffs, N.J. : _bPrentice Hall, _cc1992. |
||
| 300 |
_axvi, 472 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aService industries _xManagement. _91313 |
|
| 700 | 1 |
_aLovelock, Christopher H. _91314 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
| 942 |
_2ddc _cBOOK |
||
| 999 |
_c3178 _d3178 |
||
| 952 |
_w2010-12-19 _p1992-0179 _r2011-11-17 _40 _00 _bCHU _10 _oHD 9980.5 .L68 1988 _d1992-01-01 _70 _cOpen Collection _2lcc _yBOOK _aMAIN |
||