000			02338cam a2200385 a 4500
001			99462632
003			Ost
005			20060728 .0
008			991101s1999 flua b 001 0 eng
010			_a 99462632
020			_a157444266X
040			_aDLC _beng _cDLC _dDLC
050	0	0	_aHD62.15 _b.R67 1999
082	0	0	_a658.5/62 _221
090			_c1672 _d1411
100	1		_aRoss, Joel E.
245	1	0	_aTotal quality management : _btext, cases, and readings / _cJoel E. Ross ; with contributions by Susan Perry.
250			_a3rd ed.
260			_aBoca Raton, Fla. : _bSt. Lucie Press, _c1999.
300			_axv, 550 p. : _bill. ; _c23 cm.
504			_aIncludes bibliographical references and index.
650		0	_aTotal quality management.
650		0	_aTotal quality management _vCase studies.
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0646/99462632-d.html
942			_cBOOK _jTS 156 .R67 1999
999			_c2646 _d2646
952			_w2010-11-30 _p2009-6371 _r2012-07-20 _40 _00 _bNRB _m1 _10 _oTS 156 .R67 1999 _d2009-10-23 _t3 _70 _cReserve Collection _yBOOK _s2012-05-28 _l1 _aNRB
952			_w2010-11-30 _p2009-6369 _r2012-05-18 _40 _00 _bNRB _m1 _10 _oTS 156 .R67 1999 _d2009-10-23 _t1 _70 _cReserve Collection _yBOOK _s2012-04-18 _l2 _aNRB
952			_w2010-11-30 _p2009-6370 _r2012-10-09 _40 _00 _bNRB _m2 _10 _oTS 156 .R67 1999 _d2009-10-23 _t2 _70 _cReserve Collection _yBOOK _s2012-09-27 _l4 _aNRB
952			_w2010-11-30 _p2009-6373 _r2011-10-15 _40 _00 _bMAIN _10 _oTS 156 .R67 1999 _d2009-10-23 _t5 _70 _cOpen Collection _yBOOK _s2011-10-15 _l1 _aMAIN
952			_p2009-6374 _40 _00 _bMAIN _10 _oTS 156 .R67 1999 _d2009-10-23 _t6 _70 _cOpen Collection _yBOOK _aMAIN
952			_w2010-11-30 _p2009-6372 _r2011-09-02 _40 _00 _bMAIN _10 _oTS 156 .R67 1999 _d2009-10-23 _t4 _70 _cOpen Collection _yBOOK _s2011-08-05 _l1 _aMAIN
952			_p2009-6366 _40 _00 _bNKU _10 _oHD62.15 .R67 1999 _d2009-10-23 _70 _cOpen Collection _2lcc _yBOOK _aNKU
952			_p2009-6367 _40 _00 _bNKU _10 _oHD62.15 .R67 1999 _d2009-10-23 _70 _cOpen Collection _2lcc _yBOOK _aNKU
952			_p2009-6368 _40 _00 _bNKU _10 _oHD62.15 .R67 1999 _d2009-10-23 _70 _cOpen Collection _2lcc _yBOOK _aNKU