000 | 00835cam a2200229 a 4500 | ||
---|---|---|---|
001 | 000024329750 | ||
003 | Ost | ||
005 | 20001008 .0 | ||
008 | 940728s1992 enka b 001 0 eng|u | ||
020 | _a0273038737 | ||
040 |
_aCaQMG _beng _cCaQMG |
||
050 | 4 |
_aHF 5415.5 _b.B87 1992 |
|
100 | 1 |
_aBurnett, Ken. _91653 |
|
245 | 1 | 0 |
_aStrategic customer alliances : _bhow to win, manage and develop key account business in the 1990's / _cKen Burnett. |
260 |
_aLondon : _bPitman, _c1992. |
||
300 |
_avi, 280 p. : _bill. ; _c25 cm. |
||
504 | _aIncludes bibliographical references and index. | ||
650 | 0 |
_aCustomer relations. _91448 |
|
650 | 0 |
_aCustomer services. _9967 |
|
942 |
_cBOOK _2ddc |
||
999 |
_c2434 _d2434 |
||
952 |
_p2002-0516 _40 _00 _bMAIN _10 _oHF 5415.5 .B87 1992 _d2002-01-01 _70 _cOpen Collection _2lcc _yBOOK _aMAIN |