000 01105pam a2200277 a 4500
001 2979480
003 OSt
005 20200310111444.0
008 921120s1993 caua b 000 0 eng
010 _a 92044147
020 _a0898061180
040 _aDLC
_cDLC
_dDLC
043 _an-us---
050 0 0 _aHD 62.15
_b.S64 1993
082 0 0 _a658.4/013
_221
100 1 _aSpechler, Jay W.,
_d1934-
_917273
245 1 0 _aManaging quality in America's most admired companies /
_cJay W. Spechler.
260 _aSan Francisco :
_bBerrett-Koehler Publishers ;
_aNorcross, Ga. :
_bIndustrial Engineeering and Management Press, Institute of Industrial Engineers,
_cc1993.
300 _axii, 422 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references.
650 0 _aTotal quality management
_zUnited States
_xCase studies.
_917274
650 0 _aMalcolm Baldrige National Quality Award
_xCase studies.
_917276
906 _a7
_bcbc
_corignew
_d1
_eocip
_f19
_gy-gencatlg
942 _2lcc
_cBOOK
999 _c17405
_d17405