000			01734pam a2200445 a 4500
001			000009877386
003			Ost
005			19910219 .0
008			900613s1991 enka 00110 eng
010			_a 90041608
020			_a0077073770 : _c£13.95
020			_a0077073789 : _c£7.95
020			_a0077073770
020			_a0077073789
020			_a0077073770: _c£13.95
020			_a0077073789 : _c£7.95
022			_a0077-0737
040			_aDLC _beng _cDLC _dDLC
041	0		_aeng
050		0	_aHF 5549.5 _b.C6B23 1990
082	0		_a658.4/092 _220
082	0		_a658.4/092 _220
090			_c622 _d500
100	1	0	_aBack, Ken.
245	1	0	_aAssertiveness at work : _ba practical guide to handling awkward situations / _cKen Back and Kate Back with Terry Bates.
250			_a2nd ed.
260	0		_aLondon ; _aNew York : _bMcGraw-Hill, _c1990.
300			_aix, 166 p. : _bill. ; _c24 cm.
501			_aIncludes index.
650		0	_aCommunication in personnel management.
650		0	_aAssertiveness (Psychology)
650		0	_aInterpersonal relations.
650		0	_aManagement _xPsychological aspects.
700	1	0	_aBack, Kate.
700	1	0	_aBates, Terry, _d1939-
942			_cBOOK _jHF 5549.5 .C6B23 1990
999			_c135 _d135
952			_w2010-11-30 _p1992-0161 _r2011-03-23 _40 _00 _bMAIN _10 _oHF 5549.5.C6 B23 1990 _d1992-01-01 _t2 _70 _cOpen Collection _2lcc _yBOOK _aMAIN
952			_w2010-11-30 _p2003-0857 _r2010-11-30 _40 _00 _bMAIN _10 _oHF 5549.5.C6 B23 1990 _d2003-01-01 _t3 _70 _cOpen Collection _2lcc _yBOOK _aMAIN
952			_w2010-11-30 _p1992-0192 _r2011-03-23 _40 _00 _bMAIN _10 _oHF 5549.5.C6 B23 1990 _d1992-01-01 _t1 _70 _cOpen Collection _2lcc _yBOOK _aMAIN