000 03059nam a2200349 a 4500
001 ASIN8120326555
003 Ost
005 20100629084330.0
008 100629s2004 xxu eng d
020 _a8120326555
020 _a9788120326552
040 _cKIM
050 _aTS 156
_b.S84 2004
100 1 _aSuganthi, L.
_913568
245 1 0 _aTotal quality management /
_cL. Suganthi.
260 _aNew Delhi :
_bPrentice-Hall of India Pvt.Ltd,
_c2004.
300 _a394 p. ;
_c24 cm.
500 _aPaperback.
520 _aThis comprehensive, student friendly book is intended as a tool to achieve quality in organizations. Completing a course based on topics covered in this book will make one confident enough to implement quality management principles in a given situation. A holistic approach, practical relevance, effective learning and a compendium of A to Z of TQM distinguish this well-written text. Inclusion of the findings of research carried out by the authors in industries and educational institutions add flavour to the book. Various examples are drawn from institutional experience, which make the understanding of the concepts easy. The special feature of this book is that every chapter has a case study, in addition to a host of short questions and summary type questions. The questions for group discussion, practical exercises and net based exercises given at the end of every chapter are unique. Intended primarily as a textbook for engineering and management students, this book would also be useful for the in-house training of engineers and managers of various industries and organizations on TQM. The book may be effectively used as a resource material for quality professionals and consultants.
650 4 _aQuality Assurance (QA) & Total Quality Management (TQM)
_99136
650 4 _aBusiness & Economics / Total Quality Management.
_99137
700 1 _aSamuel, Anand A.
_913569
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/8120326555/chopaconline-20
856 4 0 _3Amazon customer reviews
_uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=8120326555
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