Successful customer relationship marketing [electronic resource] : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone.
By: Foss, Bryan
Contributor(s): Stone, Merlin | ebrary, Inc
Material type: TextPublisher: London : Kogan Page, 2001Description: xxii, 522 p. : ill. ; 26 cmSubject(s): Customer relations | Relationship marketingGenre/Form: Electronic books. DDC classification: 658.812 LOC classification: HF5415.5 | .F68 2001ebOnline resources: An electronic book accessible through the World Wide Web; click to viewItem type | Current location | Call number | Status | Date due | Barcode |
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e Book | ONLINE RESOURCE | HF 5415.5 .F68 2001eb (Browse shelf) | Not for loan |
Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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