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Measuring customer satisfaction [electronic resource] / Richard F. Gerson.

by Gerson, Richard F | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Menlo Park, Calif. : Crisp Publications, c1993Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .G46 1993eb (1). :
Beyond customer service, revised [electronic resource] / Richard F. Gerson.

by Gerson, Richard F | ebrary, Inc.

Edition: Rev. ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Menlo Park, Calif. : Crisp Publications, c1998Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .G458 1998eb (1). :
Inventory management [electronic resource] : from warehouse to distribution center / J. David Viale.

by Viale, J. David | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: Adult; Publisher: Menlo Park, Calif. : Lanham, MD : Crisp Publications ; Distribution to the U.S. trade, National Book Network, c1996Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TS160 .V53 1996eb (1). :
Writing business proposals and reports [electronic resource] : strategies for success / Susan L. Brock.

by Brock, Susan L | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Los Altos, Calif. : Crisp Publications, c1992Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5718.5 .B76 1992eb (1). :
Writing business proposals and reports [electronic resource] : strategies for success / Susan L. Brock.

by Brock, Susan L | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Los Altos, Calif. : Crisp Publications, c1992Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5718.5 .B76 1992eb (1). :
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