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		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2003 Online resources: Table of contents Publisher description Availability: Items available for loan: The MUA Library South C campus (1)Call number: HD 9980.5 .Z45 2003. Place hold Save to lists Add to cart (remove)
		Image from Google Jackets Image from OpenLibrary	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2006 Online resources: Publisher description Table of contents only Contributor biographical information Availability: No items available. Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Services marketing K. Rama Mohana Rao by Rao, K. Rama Mohana Bitner, Mary Jo Gremler, Dwayne D Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Pearson c2007 Online resources: Publisher description Table of contents only Contributor biographical information Availability: No items available. Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Services marketing and management Dr. B. Balaji by Balaji, B Bitner, Mary Jo Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : S. Chand, c2002 Online resources: Table of contents Publisher description Availability: No items available. Save to lists Add to cart (remove)