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		Image from Google Jackets Image from OpenLibrary	Successful customer relationship marketing [electronic resource] : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone. by Foss, Bryan Stone, Merlin, 1948- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Kogan Page, 2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE: Not for loan (1)Call number: HF 5415.5 .F68 2001eb. Save to lists Add to cart (remove)
		Image from Google Jackets Image from OpenLibrary	The customer management scorecard [electronic resource] : managing CRM for profit / Neil Woodcocks, Merlin Stone, Bryan Foss. by Woodcock, Neil Stone, Merlin, 1948- Foss, Bryan ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London ; Sterling, VA : Kogan Page, 2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE: Not for loan (1)Call number: HF 5415.5 .W66 2003eb. Save to lists Add to cart (remove)

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