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Essentials of CRM: a guide to customer relationship management/ Bryan, Bergeron

By: Material type: Continuing resourceContinuing resourcePublication details: Ne York: John Wiley & Sons,Inc. 2002Description: 28 cmISBN:
  • 0471206032
Other title:
  • At head of title: TMC call center CRM solutions
  • Call center customer relationship management solutions
Subject(s): DDC classification:
  • 658 13
LOC classification:
  • HF 5415.5 .B47 2002
Available additional physical forms:
  • Also available online.
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Holdings
Item type Current library Call number Status Barcode
Books The MUA Library South C campus - Open Collection HF 5415.5 .B47 2002 (Browse shelf(Opens below)) Available 2011-3016

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Also available online.

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