The MUA Library catalog › Results of search for 'an:10938'

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		No cover image available No cover image available No cover image available No cover image available Quality in customer service [electronic resource] / Edward Fuchs ; [Joseph M. Juran, editor in chief]. by Fuchs, Edward \| Juran, J. M. (Joseph M.), 1904- \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c1999Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .F83 1999eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Obtaining and retaining customers [electronic resource] / Andy Whaley, Ian Headon. by Whalley, Andy \| Headon, Ian \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Kent, C.T. : Scitech, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 514.5 .W5 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Measuring customer satisfaction [electronic resource] / Richard F. Gerson. by Gerson, Richard F \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Menlo Park, Calif. : Crisp Publications, c1993Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .G46 1993eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available 50 powerful ideas you can use to keep your customers [electronic resource] / by Paul R. Timm. by Timm, Paul R \| ebrary, Inc. Edition: 3rd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Franklin Lakes, NJ : Career Press, c2002Other title: Fifty powerful ideas you can use to keep your customers.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5415.5 .T498 2002eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Obtaining and retaining customers [electronic resource] / Andy Whaley, Ian Headon. by Whalley, Andy \| Headon, Ian \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Kent, C.T. : Scitech, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF514.5 .W5 2001eb (1). : Add to cart (remove)
		Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquitt, Jeffery A. LePine, Michael J. Wesson. by Colquitt, Jason \| LePine, Jeffery A \| Wesson, Michael J. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill Irwin, c2011Availability: Items available for loan: The MUA Library South C campusCall number: HD 58.7 .C65 2011 (1). Place hold Add to cart (remove)

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