Perfect customer care: all you need to get it right first time. Ted Johns
By: Johns,Ted
Contributor(s): United States. Office of Personnel Management. Retirement and Insurance Service
Material type:
TextPublisher: [United Kingdom] : Random House 1994Edition: Description: 198 P. ; 28 cmReport number: RI 70-13Other title: Customer satisfaction survey results | How members rated their FEHB plansSubject(s): Federal Employees Health Benefits Program (U.S.) -- Evaluation | Health insurance -- United States -- Evaluation | Consumer satisfication -- United States
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Chiefly tables.
"RI 70-13."
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