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Customer relationship management: how to turn a good business into a great one! / Graham Roberts-Phelps.

by Roberts-Phelps, Graham | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Hawksmere, 2001Online access: Click here for full text. Availability: Items available for loan: The MUA Library South C campusCall number: HF 5415.55 .R63 2001 (1).
Electronic Customer relationship management: Jerry Fjermestad, Nicholas C.Romano (Editors)

by Fjermestad, Jerry | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New Delhi Prentice -Hall of India 2006Online access: Click here for full text. Availability: No items available :
The concise Guide to Telephone tactics / Graham Roberts-Phelps.

by Roberts-Phelps, Graham.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London : Thorogood, c2004Availability: Items available for loan: The MUA Library South C campusCall number: TK 6167 .R63 2004 (1).
Customer relationship management [electronic resource] : how to turn a good business into a great one! / Graham Roberts-Phelps.

by Roberts-Phelps, Graham | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Hawksmere, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.55 .R63 2001eb (1). :
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