Quality in health care services [electronic resource] / Donald M. Berwick, Maureen Bisognano ; [Joseph M. Juran, editor in chief].
By: Berwick, Donald M. (Donald Mark)
Contributor(s): Bisognano, Maureen | Juran, J. M. (Joseph M.) | ebrary, Inc
Material type: TextPublisher: New York : McGraw-Hill, c1999Description: 1 v. (various pagings) : illSubject(s): Medical care | Total quality management -- Handbooks, manuals, etc | Process controlGenre/Form: Electronic books. LOC classification: HD62.15 | .B47 1999ebOnline resources: An electronic book accessible through the World Wide Web; click to viewItem type | Current location | Call number | Status | Date due | Barcode |
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e Book | ONLINE RESOURCE | HD62.15 .B47 1999eb (Browse shelf) | Not for loan |
Includes bibliographical references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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