Business Communication is a fundamentals, "back to the basics" text that provides complete coverage of communication topics and concepts in a highly accessible writing style and format. The book offers thorough coverage of business English, with extensive opportunities at the end of each chapter to review and practice the material. Examples of "good" and "bad" business writing appear throughout the book to provide models for effective, successful communication. Three chapters are devoted to improving nonverbal and oral communication skills, and a new technology chapter shows how to use of Internet and other emerging technologies to enhance business communications.