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Event management and best practices [electronic resource] / [Tony Bhe ... et al.].

by Bhe, Tony | International Business Machines Corporation. International Technical Support Organization | ebrary, Inc.

Edition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Austin, TX : IBM, International Technical Support Organization, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available :
Business service management best practices [electronic resource] / [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].

by Darmawan, Budi | Cox, Kimberly | Ragab, Bahaeldin | International Business Machines Corporation. International Technical Support Organization | ebrary, Inc.

Edition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Austin, TX : IBM, International Technical Support Organization, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD 30.37 .D37 2004eb (1). :
End-to-end e-business transaction management made easy [electronic resource] / [Morten Moeller ... et al.].

by Moeller, Morten | International Business Machines Corporation. International Technical Support Organization | ebrary, Inc.

Edition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Austin, TX : IBM, International Technical Support Organization, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5548.32 .E53 2003eb (1). :
Performance management [electronic resource] / Jim Cook ... [et al.].

by Cook, Jim, 1944- | International Business Machines Corporation. International Technical Support Organization | ebrary, Inc.

Edition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Rochester, MN : IBM International Technical Support Organization, 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA76.76.O63 P47 2003eb (1). :
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