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Measuring customer satisfaction [electronic resource] / Richard F. Gerson.

by Gerson, Richard F | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Menlo Park, Calif. : Crisp Publications, c1993Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .G46 1993eb (1). :
Beyond customer service, revised [electronic resource] / Richard F. Gerson.

by Gerson, Richard F | ebrary, Inc.

Edition: Rev. ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Menlo Park, Calif. : Crisp Publications, c1998Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .G458 1998eb (1). :
Effective sales management [electronic resource] : how to build a winning sales team / Tom Johnson.

by Johnson, Tom | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: General; Publisher: Los Altos, Calif. : Crisp, c1990Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5438.4 .J64 1990eb (1). :
Inventory management [electronic resource] : from warehouse to distribution center / J. David Viale.

by Viale, J. David | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: Adult; Publisher: Menlo Park, Calif. : Lanham, MD : Crisp Publications ; Distribution to the U.S. trade, National Book Network, c1996Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TS160 .V53 1996eb (1). :
Understanding leadership competencies [electronic resource] : creating tomorrow's leaders today / Patricia Guggenheimer, Mary Diana Szulc.

by Guggenheimer, Patricia | Szulc, Mary Diana | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: General; Publisher: Menlo Park, Calif. : Crisp, c1998Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD57.7 .G84 1998eb (1). :
Writing and implementing a marketing plan [electronic resource] : a guide for small business owners / Richard F. Gerson.

by Gerson, Richard F | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: General; Publisher: Los Altos, Calif. : Crisp, c1991Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5415 .G47 1991eb (1). :
Writing business proposals and reports [electronic resource] : strategies for success / Susan L. Brock.

by Brock, Susan L | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Los Altos, Calif. : Crisp Publications, c1992Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5718.5 .B76 1992eb (1). :
Writing business proposals and reports [electronic resource] : strategies for success / Susan L. Brock.

by Brock, Susan L | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Los Altos, Calif. : Crisp Publications, c1992Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5718.5 .B76 1992eb (1). :
Sales training basics [electronic resource] / Elwood N. Chapman.

by Chapman, Elwood N | ebrary, Inc.

Edition: 3rd ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: General; Publisher: Los Altos, Calif. : Crisp, c1992Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5438.25 .C53 1992eb (1). :
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