The MUA Library catalog › Results of search for '(su:{Service industries.})'

Refine your search

Availability
- Limit to currently available items.
Authors
- Balaji, B. (1)
- Bitner, Mary Jo. (4)
- Cattaneo, Olivier. (1)
- Clark, Graham, (1)
- De Melo, Martha, (1)
- Gilmore, Audrey. (2)
- Goswami, Arti Grover... (1)
- Gremler, Dwayne D. (2)
- Haksever, Cengiz. (1)
- Harris, Neville D. (1)
- Mattoo, Aaditya. (4)
- Nabeshima, Kaoru. (1)
- Nargundkar, Rajendra (1)
- Palmer, Adrian, (2)
- Palmer, Adrian. (1)
- Rao, K. Rama Mohana (1)
- Stern, Robert M. (1)
- Sáez, Sebastián. (4)
- Wirtz, Jochen. (2)
- Zeithaml, Valarie A. (2)
- Show more
- Show less
Collections
- STACK 2 (1)
Holding libraries
- KISAJU MAIN CAMPUS (3)
- The MUA Library South C campus (7)
Item types
- Books (17)
Locations
- - Open Collection (7)
- - Short Loan (1)
Series
- 6th edition. (2)
- Studies of economies... (1)
- Trade and developmen... (2)
- Trade and developmen... (1)
Places
- Developing countries (2)
- East Asia (1)
- Industrial surveys (1)
- Russia (Federation) (1)
- Saint Petersburg (Ru... (1)
Topics
- Business & Economics... (2)
- Business & managemen... (2)
- Business/Economics. (2)
- Careers & Success. (2)
- Customer services. (4)
- Economics. (2)
- Foreign trade regula... (3)
- Free trade. (3)
- Industrial managemen... (2)
- International trade. (5)
- Management of specif... (2)
- Management. (4)
- Marketing - Manageme... (2)
- Marketing Management... (2)
- Marketing. (7)
- Sales & marketing ma... (2)
- Service industries (22)
- Service industries -... (2)
- Service Industries M... (2)
- Service industries. (6)
- Show more
- Show less
Titles
- General Agreement on... (2)

		Principles of services marketing / Adrian Palmer. by Palmer, Adrian. Edition: 5th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Maidenhead : McGraw-Hill Higher Education, c2008Availability: Items available for loan: KISAJU MAIN CAMPUSCall number: HF 5415.13 .P35 2008 (1), The MUA Library South C campusCall number: HF 5415.13 .P35 2008 (1). Place hold Add to cart (remove)
		Principles of services marketing / Adrian Palmer. by Palmer, Adrian, 1955-. Edition: 4th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: London : McGraw-Hill, c2005Availability: Items available for loan: The MUA Library South C campusCall number: HF 5415.13 .P35 2005 (2), KISAJU MAIN CAMPUSCall number: HF 5415.13 .P35 2005 (3). Place hold Add to cart (remove)
		Principles of services marketing / Adrian Palmer. by Palmer, Adrian, 1955-. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: London ; New York : McGraw-Hill, c1998Availability: Items available for loan: The MUA Library South C campusCall number: HF 5415.13 .P35 1998 (1). Place hold Add to cart (remove)
		Service operations management / Neville D. Harris. by Harris, Neville D. Material type: Text; Format: print Publisher: London : Cassell education ltd. 1989Online access: Amazon.com \| Amazon customer reviews Availability: No items available : Add to cart (remove)
		Services marketing / Christopher Lovelock. by Lovelock, Christopher \| Wirtz, Jochen. Edition: 6th ed.Material type: Text; Format: print Publisher: Upper Saddle River, NJ : Prentice Hall, 2006Online access: Amazon.com \| Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HF 5415.13 .L59 2007 (3), KISAJU MAIN CAMPUSCall number: HF 5415.13 .L59 2007 (1). Place hold Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2003Online access: Table of contents \| Publisher description Availability: Items available for loan: The MUA Library South C campusCall number: HD 9980.5 .Z45 2003 (1). Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D. Edition: 4th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2006Online access: Publisher description \| Table of contents only \| Contributor biographical information Availability: No items available : Add to cart (remove)
		Managing services : marketing, operations, and human resources / [compiled by] Christopher H. Lovelock. by Lovelock, Christopher H. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Englewood Cliffs, N.J. : Prentice Hall, c1992Availability: No items available : Add to cart (remove)
		Services marketing Text & cases Rajendra, Nargundkar, by Nargundkar, Rajendra \| Nargundkar, Rajendra \| . Services marketing \| . Services marketing. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw Hill publishing company ltd 2006Availability: No items available : Add to cart (remove)
		Services marketing and management / Audrey Gilmore. by Gilmore, Audrey. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London ; Thousand Oaks, Calif. : Sage Publications, 2003Online access: Publisher description \| Table of contents only Availability: No items available : Add to cart (remove)
		Services marketing and management / Audrey Gilmore. by Gilmore, Audrey. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London ; Thousand Oaks, Calif. : Sage Publications, 2003Online access: Publisher description \| Table of contents only Availability: No items available : Add to cart (remove)
		Managing quality in the service sector Mike Asher. by Asher, Mike. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London : Kogan Page, 1996Availability: Items available for loan: The MUA Library South C campusCall number: TS 155 .A84 1996 (1). Place hold Add to cart (remove)
		Services marketing K. Rama Mohana Rao by Rao, K. Rama Mohana \| Bitner, Mary Jo \| Gremler, Dwayne D. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi: Pearson c2007Online access: Publisher description \| Table of contents only \| Contributor biographical information Availability: No items available : Add to cart (remove)
		Understanding services management William J. Glynn, James G. Barnes. Integrating marketing, Organisational behaviour, Operations and Human resource management by Glynn, William J.(editor) \| Wirtz, Jochen. Material type: Text; Format: print Publisher: New Delhi : Prentice Hall-India, 2006Online access: Amazon.com \| Amazon customer reviews Availability: No items available : Add to cart (remove)
		Services marketing and management Dr. B. Balaji by Balaji, B \| Bitner, Mary Jo. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi : S. Chand, c2002Online access: Table of contents \| Publisher description Availability: No items available : Add to cart (remove)
		Service management and operations Cengiz Haksever. by Haksever, Cengiz. Edition: 2nd ed.Material type: Text; Format: print Publisher: New Delhi : Pearson. 2000Online access: Amazon.com \| Amazon customer reviews Availability: No items available : Add to cart (remove)
		Private service firms in a transitional economy : [electronic resource] findings of a survey in St. Petersburg / Martha de Melo and Gur Ofer. by De Melo, Martha, 1941- \| Ofer, Gur. Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Washington, D.C. : World Bank, c1994Online access: home Availability: No items available : Add to cart (remove)
		Moving people to deliver services [electronic resource] / Aaditya Mattoo and Antonia Carzaniga, editors. by Carzaniga, Antonia (Antonia Giulia) \| Mattoo, Aaditya. Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Washington, DC : A copublication of the World Bank and Oxford University Press, c2003Online access: home Availability: No items available : Add to cart (remove)
		Postindustrial East Asian cities : [electronic resource] innovation for growth / Shahid Yusuf, Kaoru Nabeshima. by Yusuf, Shahid, 1949- \| Nabeshima, Kaoru. Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Palo Alto, CA : Washington, DC : Stanford Economics and Finance ; World Bank, c2006Online access: home Availability: No items available : Add to cart (remove)
		Services trade and development : [electronic resource] the experience of Zambia / edited by Aaditya Mattoo and Lucy Payton. by Mattoo, Aaditya \| Payton, Lucy. Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Basingstoke ; New York : Washington, DC : Palgrave Macmillan ; World Bank, c2007Other title: Services trade & development.Online access: home Availability: No items available : Add to cart (remove)
		A handbook of international trade in services [electronic resource] / edited by Aaditya Mattoo, Robert M. Stern, and Gianni Zanini. by Mattoo, Aaditya \| Stern, Robert M. (Robert Mitchell), 1927- \| Zanini, Gianni, 1954-. Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Oxford ; New York : Oxford University Press, 2008Online access: home Availability: No items available : Add to cart (remove)
		The global opportunity in IT-based services : [electronic resource] assessing and enhancing country competitiveness / Randeep Sudan ... [et al.]. by Sudan, Randeep \| infoDev (Program) \| World Bank. Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Washington, D.C. : World Bank, c2010Online access: home Availability: No items available : Add to cart (remove)
		International trade in services : [electronic resource] new trends and opportunities for developing countries / Olivier Cattaneo ... [et al.], editors. by Cattaneo, Olivier. Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Washington, D.C. : World Bank, c2010Online access: home Availability: No items available : Add to cart (remove)
		Trade in services negotiations : [electronic resource] a guide for developing countries / edited by Sebastián Sáez. by Sáez, Sebastián \| World Bank. Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Washington, D.C. : World Bank, c2010Online access: home Availability: No items available : Add to cart (remove)
		Exporting services : [electronic resource] a developing country perspective / Arti Grover Goswami, Aaditya Mattoo, and Sebastián Sáez, editors. by Goswami, Arti Grover, 1978- \| Mattoo, Aaditya \| Sáez, Sebastián. Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Washington, D.C. : World Bank, c2012Online access: home Availability: No items available : Add to cart (remove)
		Regulatory assessment toolkit : a practical methodology for assessing regulation on trade and investment in services / Martín Molinuevo and Sebastián Sáez. by Molinuevo, Martín \| Sáez, Sebastián \| World Bank. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Washington, DC : World Bank, [2013]Online access: home Availability: No items available : Add to cart (remove)
		Valuing services in trade : a toolkit for competitiveness diagnostics / Sebastián Sáez, Daria Taglioni, Erik Van Der Marel, and Veronika Zavacka. by Sáez, Sebastián \| World Bank. Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Washington, DC : The World Bank, [2014]Online access: home Availability: No items available : Add to cart (remove)
		Service operations management : improving service delivery / Robert Johnston, Michael Shulver, Nigel Slack and Graham Clark. by Johnston, Robert, 1953- [author.] \| Shulver, Michael [author.] \| Slack, Nigel [author.] \| Clark, Graham, 1949- [author.]. Edition: Fifth edition.Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: The MUA Library South C campusCall number: HD9980.5 .J64 2021 (2). Place hold Add to cart (remove)

The MUA Library

Refine your search

Availability

Authors

Collections

Holding libraries

Item types

Locations

Series

Places

Topics

Titles