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Customer care : strategy for the 90's / Margaret Cardwell.

by Cardwell, Margaret.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: [Letchworth, England] : Astra Communications Ltd, [1992?]Availability: Items available for loan: The MUA Library South C campusCall number: HF 5415.5 .C37 1994 (1).
Customer service : a practical approach. international edition / Elaine K. Harris.

by Harris, Elaine K.

Edition: 5th ed.Material type: Text Text; Format: print Publisher: [S.l.] : Pearson Education Ltd, 2010Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HF 5415.5 .L83 2005 (4), KISAJU MAIN CAMPUSCall number: HF 5415.5 .L83 2005 (3).
The ultimate crm handbook : strategies and concepts for building enduring customer loyalty and profitability / John Freeland.

by Freeland, John.

Edition: 1st ed.Material type: Text Text; Format: print Publisher: [S.l.] : McGraw-Hill, 2002Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HF 5415.5 .U48 2003 (1). Checked out (1).
Customer service : skills and concepts for success, student edition / Robert W Lucas.

by Lucas, Robert W.

Edition: 2nd ed.Material type: Text Text; Format: print Publisher: New York: McGraw-Hill/Irwin, 2000Online access: Amazon.com | Amazon customer reviews Availability: No items available :
Customer service secrets/ : Peter,Economy

by Economy,Peter.

Edition: 2nd ed.Material type: Text Text; Format: print Publisher: New Delhi: McGraw-Hill/Irwin, 2004Online access: Amazon.com | Amazon customer reviews Availability: No items available :
The CRM handbook A business guide to customer relationship management Jill Dyche

by Dyche, Jill.

Material type: Text Text; Format: print Publisher: New Delhi Pearson 2002Online access: Amazon.com | Amazon customer reviews Availability: No items available :
Marketing, Sales and customer Services Watkins, Charley

by Watkins, Charley.

Material type: Text Text; Format: print Publisher: UK A.I.T.B.S 2006Online access: Amazon.com | Amazon customer reviews Availability: No items available :
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