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		No cover image available No cover image available No cover image available No cover image available Perfect phrases for customer service [electronic resource] : hundreds of tools, techniques, and scripts for handling any situation / Robert Bacal. by Bacal, Robert \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2005Other title: Phrases for customer service \| Customer service.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .B32 2005eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Perfect phrases for customer service [electronic resource] : hundreds of tools, techniques, and scripts for handling any situation / Robert Bacal. by Bacal, Robert \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2005Other title: Phrases for customer service \| Customer service.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5415.5 .B32 2005eb (1). : Add to cart (remove)
		The complete idiot's guide to consulting / by Robert Bacal. by Bacal, Robert. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Indianapolis, IN : Alpha, c2002Other title: Complete idiot's guide \| Guide to consulting \| Consulting.Availability: Items available for loan: KISAJU MAIN CAMPUSCall number: HD69.C6 B33 2002 (1). Place hold Add to cart (remove)

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