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E-health [electronic resource] : current situation and examples of implemented and beneficial e-health applications / edited by Ilias Iakovidis, Petra Wilson and Jean Claude Healy.

by Iakovidis, I. (Ilias) | Wilson, P. (Petra) | Healy, Jean Claude | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Amsterdam ; Oxford : IOS Press, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: R858.A2 E44 2004eb (1). :
Private health sector assessment in Kenya [electronic resource] / Jeff Barnes ...[et a.l.].

by Barnes, Jeff | World Bank | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Washington, D.C. : World Bank, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA755.K4 P75 2010eb (1). :
Legal and ethical aspects of healthcare [electronic resource] / S.A.M. McLean, J.K. Mason.

by McLean, Sheila | Mason, J. K. (John Kenyon) | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: London ; San Francisco : Greenwich Medical Media, c2003Other title: Legal & ethical aspects of healthcare.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA410.53 .M34 2003eb (1). :
Financial management in health services [electronic resource] / Reinhold Gruen and Anne Howarth.

by Gruen, Reinhold | Howarth, Anne | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Maidenhead, Berkshire, England ; New York, NY : Open University Press, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA971.3 .G78 2005eb (1). :
Quality in health care services [electronic resource] / Donald M. Berwick, Maureen Bisognano ; [Joseph M. Juran, editor in chief].

by Berwick, Donald M. (Donald Mark), 1946- | Bisognano, Maureen | Juran, J. M. (Joseph M.), 1904-2008 | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: New York : McGraw-Hill, c1999Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD62.15 .B47 1999eb (1). :
Health promotion [electronic resource] : a psychosocial approach / Christine Stephens.

by Stephens, Christine | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Maidenhead : Open University Press : Mc Graw-Hill, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA427.8 .S74 2008eb (1). :
Health care reform around the world [electronic resource] / edited by Andrew C. Twaddle.

by Twaddle, Andrew C, 1938- | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Westport, Conn. : Auburn House, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA394 .H4145 2002eb (1). :
Primary health care [electronic resource] : people, practice, place / edited by Valorie A. Crooks, Gavin J. Andrews.

by Crooks, Valorie A, 1976- | Andrews, Gavin J, 1970- | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Farnham, England ; Burlington, VT : Ashgate, c2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA792 .P75 2009eb (1). :
Healthcare facilities management [electronic resource] : an Emerald guide.

by ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA971 .H43 2004eb (1). :
Purchasing to improve health systems performance [electronic resource] / edited by Josep Figueras, Ray Robinson, and Elke Jakubowski.

by Figueras, Josep, 1959- | Robinson, Ray, 1944- | Jakubowski, Elke | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Maidenhead ; New York : Open University Press, 2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA410.55.E85 P87 2005eb (1). :
Health information systems [electronic resource] : design issues and analytic applications / Elizabeth A. McGlynn ... [et al.].

by McGlynn, Elizabeth A | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Santa Monica, CA : Rand, c1998Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA971.6 .H44 1998eb (1). :
Analysis, design, and implementation of secure and interoperable distributed health information systems [electronic resource] / Bernd Blobel.

by Blobel, Bernd | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Amsterdam ; Washington, DC : IOS Press, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: R864 .B53 2002eb (1). :
Health policy and economics [electronic resource] : opportunities and challenges / edited by Peter C. Smith, Laura Ginnelly, and Mark Sculpher.

by Smith, Peter (Peter C.) | Ginnelly, Laura | Sculpher, Mark J | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Maidenhead, Berkshire ; New York : Open University Press, 2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA410.55.G7 H44 2005eb (1). :
The new health policy [electronic resource] / Robin Gauld.

by Gauld, Robin | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Maidenhead ; New York, NY : Open University Press, 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA393 .G385 2009eb (1). :
Making health policy [electronic resource] / Kent Buse, Nicholas Mays and Gill Walt.

by Buse, Kent | Mays, Nicholas | Walt, Gillian | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Maidenhead : Open University Press, 2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA393 .B87 2005eb (1). :
Health policy in a globalising world [electronic resource] / edited by Kelley Lee, Kent Buse, and Suzanne Fustukian.

by Lee, Kelley, 1962- | Buse, Kent | Fustukian, Suzanne, 1953- | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: New York : Cambridge University Press, c2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: RA441 .H44 2001eb (1). :
Local and community driven development [electronic resource] : moving to scale in theory and practice / Hans P. Binswanger-Mkhize, Jacomina P. de Regt, and Stephen Spector, editors.

by Binswanger-Mkhize, Hans P, 1943- | Regt, Jacomina P. de | Spector, Stephen, 1953- | World Bank | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Washington, D.C. : World Bank, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HN981.C6 L63 2010eb (1). :
Entrepreneurship and community economic development [electronic resource] / Monica C. Diochon.

by Diochon, Monica C | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Montreal ; Ithaca : McGill-Queen's University Press, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HC79.E44 D56 2003eb (1). :
Fundamentals of customer-focused management [electronic resource] / B.K. Patel.

by Patel, B. K | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Delhi, India : Swastik Publications, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5415.5 .P38 2010eb (1). :
50 powerful ideas you can use to keep your customers [electronic resource] / by Paul R. Timm.

by Timm, Paul R | ebrary, Inc.

Edition: 3rd ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Franklin Lakes, NJ : Career Press, c2002Other title: Fifty powerful ideas you can use to keep your customers.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5415.5 .T498 2002eb (1). :
Secrets of customer relationship management [electronic resource] : it's all about how you make them feel / by James G. Barnes.

by Barnes, James G | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5415.5 .B3683 2001eb (1). :
Corporate and customer communications [electronic resource] : an Emerald guide.

by ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5718 .C67 2005eb (1). :
The customer loyalty solution [electronic resource] : what works and what doesn't in customer loyalty programs / by Arthur Middleton Hughes.

by Hughes, Arthur Middleton | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: New York : McGraw-Hill, [2003]Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5415.126 .H8423 2003eb (1). :
If you're so brilliant- how come you can't identify your key customers? [electronic resource] : the essential guide to key account selection / Peter Cheverton.

by Cheverton, Peter | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: London : Kogan Page, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5415.122 .C44 2002eb (1). :
Amaze your customers! [electronic resource] : creative tips on winning and keeping your customers / Daniel Zanetti.

by Zanetti, Daniel | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: London : Kogan Page, 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5415.5 .Z36 2006eb (1). :
Perfect phrases for customer service [electronic resource] : hundreds of tools, techniques, and scripts for handling any situation / Robert Bacal.

by Bacal, Robert | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2005Other title: Phrases for customer service | Customer service.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5415.5 .B32 2005eb (1). :
What's keeping your customers up at night? [electronic resource] : close more deals by selling to your client's pain / Steven Cody and Richard Harte.

by Cody, Steven | Harte, Richard | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5415.5 .C59 2003eb (1). :
Obtaining and retaining customers [electronic resource] / Andy Whaley, Ian Headon.

by Whalley, Andy | Headon, Ian | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Kent, C.T. : Scitech, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF514.5 .W5 2001eb (1). :
Do-it-yourself web stores for dummies [electronic resource] / by Joel Elad.

by Elad, Joel | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub., c2008Other title: Web stores for dummies.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5548.32 .E433 2008eb (1). :
Human capital management [electronic resource] : achieving added value through people / Angela Baron, Michael Armstrong.

by Baron, Angela | Armstrong, Michael, 1928- | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: London : Kogan Page, c2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5549 .B37 2007eb (1). :
Human capital [electronic resource] : a theoretical and empirical analysis, with special reference to education / Gary S. Becker.

by Becker, Gary S. (Gary Stanley), 1930- | ebrary, Inc.

Edition: 3rd ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Chicago : University of Chicago Press, c1993Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: LC66 .B4 1993eb (1). :
Human resource planning and audit [electronic resource] / Arun Sekhri.

by Sekhri, Arun | ebrary, Inc.

Edition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Mumbai [India] : Himalaya Pub. House, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5549.5.M3 S45 2010eb (1). :
Human resource planning [electronic resource] / Peter Gallagher.

by Gallagher, Peter | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Kent, C.T. : Scitech, 2000Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5549 .G3 2000eb (1). :
The talent management handbook [electronic resource] : creating organizational excellence by identifying, developing, and promoting your best people / Lance A. Berger, Dorothy R. Berger.

by Berger, Lance A | Berger, Dorothy R | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: New York : McGraw-Hill, 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5549.5.M63 B47 2003eb (1). :
Performance measurement and management control [electronic resource] : measuring and rewarding performance / edited by Marc J. Epstein, Jean-Francʹois Manzoni.

by Epstein, Marc J | Manzoni, J. F. (Jean-François) | ebrary, Inc.

Edition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Bingley : Emerald JAI, 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF5549.5.P35 P47 2008eb (1). :
Business performance management [electronic resource] : meets business intelligence / Chuck Ballard et al.

by Ballard, Chuck | White, Colin | McDonald, Steve | Mylymaki, Jussi | McDowell, Scott | Goerlich, Otto | Neroda, Annie | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: San Jose, CA : IBM, 2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD30.213 .B35 2005eb (1). :
Performance management [electronic resource] / Jim Cook ... [et al.].

by Cook, Jim, 1944- | International Business Machines Corporation. International Technical Support Organization | ebrary, Inc.

Edition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Rochester, MN : IBM International Technical Support Organization, 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA76.76.O63 P47 2003eb (1). :
Strategic performance management [electronic resource] / Guest editor, Gavin Lawrie.

by Lawrie, Gavin | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD56 .S87 2004eb (1). :
Integrated performance management [electronic resource] : a guide to strategy implementation / edited by Kurt Verweire and Lutgart van den Berghe.

by Verweire, Kurt | Berghe, L. van den (Lutgart), 1951- | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: London ; Thousand Oaks, Calif. : Sage, 2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD31 .I58 2004eb (1). :
Performance management and budgeting [electronic resource] : how governments can learn from experience / edited by F. Stevens Redburn, Robert J. Shea, and Terry F. Buss ; foreword by David M. Walker.

by Redburn, F. Stevens | Shea, Robert J, 1965- | Buss, Terry F | National Academy of Public Administration | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Armonk, N.Y. : M.E. Sharpe, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available :
The performance management revolution [electronic resource] : business results through insight and action / Howard Dresner.

by Dresner, Howard, 1957- | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Hoboken, N.J. : John Wiley & Sons, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD30.213 .D74 2008eb (1). :
Principles and practice of management [electronic resource] / Upendra Kaushik, Smita Bhatnagar.

by Kaushik, Upendra | Bhatnagar, Smita | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Jaipur, India : Aavishkar Publishers, Distributors, 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD31 .K38 2008eb (1). :
Principles and practice of management [electronic resource] / P. Subba Rao, Hari Shankar Pande.

by Subba Rao, P | Pande, Hari Shankar | ebrary, Inc.

Edition: Rev. ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Mumbai [India] : Himalaya Pub. House, 2010Other title: Principles & practice of management.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD31 .R36 2010eb (1). :
The practice of project management [electronic resource] : a guide to the business-focused approach / Enzo Frigenti, Dennis Comninos.

by Frigenti, Enzo | Comninos, Dennis | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: London : Kogan Page, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD69.P75 F755 2002eb (1). :
The discipline, study and practice of management [electronic resource] : a reflective inquiry / guest editor, Kazem Chaharbaghi.

by Chaharbaghi, Kazem | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: General; Publisher: [Bradford, England] : Emerald Group Pub., 2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD30.3 .D57 2004eb (1). :
Project management and product development [electronic resource] / Gerard T. Paul ; [Joseph M. Juran, editor in chief].

by Paul, Gerard T | Juran, J. M. (Joseph M.), 1904- | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: New York : McGraw-Hill, c1999Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD69.P75 P38 1999eb (1). :
Project manager's spotlight on change management [electronic resource] / Claudia Baca.

by Baca, Claudia | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: San Francisco : Harbor Light press, c2005Other title: Change management.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD58.8 .B33 2005eb (1). :
Project manager's spotlight on risk management [electronic resource] / Kim Heldman.

by Heldman, Kim | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: San Francisco : Harbor Light Press, c2005Other title: Risk management.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD61 .H377 2005eb (1). :
Project management for design professionals [electronic resource] / William G. Ramroth, Jr.

by Ramroth, William G | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Chicago : Kaplan Pub., 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: NA1996 .R32 2006eb (1). :
Construction project management [electronic resource] / Harbhajan Singh.

by Singh, Harbhajan | ebrary, Inc.

Edition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Chandigarh, India : Abhishek Publications, 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TH438 .S56 2009eb (1). :
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