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		No cover image available No cover image available No cover image available No cover image available How to do everything with Macromedia Flash 5 [electronic resource] / Bonnie Blake. by Blake, Bonnie \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : Osborne/McGraw-Hill, c2001Other title: Macromedia Flash 5 \| Flash 5 \| Flash five.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TR 897.7 .B58 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Flash 5 f/x and design [electronic resource] / by Bill Sanders. by Sanders, William B \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Scottsdale, Ariz. : Coriolis, c2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TR 897.7 .S365 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Integrating Flash, Fireworks & FreeHand [electronic resource] : f/x & design / Joyce J. Evans. by Evans, Joyce J \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Scottsdale, Ariz. : Coriolis, c2001Other title: Integrating Flash, Fireworks and FreeHand.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: T 385 .E9824 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Flash Professional CS5 bible [electronic resource] / Todd Perkins. by Perkins, Todd E \| ebrary, Inc. Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Indianapolis, Ind. : Wiley Pub., Inc., 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TR 897.7 .P47 2010eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available PHP 6 fast & easy Web development [electronic resource] / Julie Meloni, Matt Telles. by Meloni, Julie C \| Telles, Matthew A \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Australia ; Boston, MA : Course Technology PTR, Cengage Learning, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.73.P224 M465 2007eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Web design [electronic resource] : the complete reference / Thomas Powell. by Powell, Thomas A, 1968- \| ebrary, Inc. Edition: 2nd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill/Osborne, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TK 5105.888 .P617 2002eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available How to do everything with Flash 8 [electronic resource] / Bonnie Blake, Doug Sahlin. by Blake, Bonnie \| Sahlin, Doug \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill/Osborne, c2006Other title: Flash 8.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: T 385 .B5695 2006eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Project finance [electronic resource] : appraisal & follow-up / D.P. Sarda. by Sarda, D. P \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Jaipur, India : ABD Publishers, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HG 4521 .S27 2007eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Project finance for construction & infrastructure [electronic resource] : principles & case studies / Frederik Pretorius ... [et al.]. by Pretorius, F. (Frederik) \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Oxford ; Malden, MA : Blackwell Pub., 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD 69.P75 P724 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available A manager's guide to data warehousing [electronic resource] / Laura L. Reeves. by Reeves, Laura L \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Indianapolis, IN : Wiley Pub., 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.9.D37 R44 2009eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available eRetailing principles and practice [electronic resource] : for management students and practicing managers / D.P. Sharma. by Sharma, D. P \| ebrary, Inc. Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Mumbai : Himalaya Pub. House, 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5548.32 .S53 2009eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Laptops just the steps for dummies [electronic resource] / by Ryan Williams. by Williams, Ryan \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Chichester : Wiley ; John Wiley [distributor], c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.5 .W55 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Word 2010 all-in-one for dummies [electronic resource] / by Doug Lowe with Ryan Williams. by Lowe, Doug K \| Williams, Ryan \| ebrary, Inc. Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Indianapolis, Ind. : Wiley Pub., Inc., 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5548.4.M525 L69 2010eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Trading futures for dummies [electronic resource] / Joe Duarte. by Duarte, Joe \| ebrary, Inc. Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Indianapolis, IN : Wiley Pub., Inc., 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HG 6024.A3 D837 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available CCNA certification all-in-one for dummies [electronic resource] / by Silviu Angelescu. by Angelescu, Silviu \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley Pub., Inc., 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.3 .A54 2010eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available PHP 5 for dummies [electronic resource] / by Janet Valade. by Valade, Janet \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub., c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.73.P224 V33 2004eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available SQL for dummies [electronic resource] / by Allen G. Taylor. by Taylor, Allen G \| ebrary, Inc. Edition: 7th ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Publishing, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.73.S67 T39 2010eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Complete MBA for dummies [electronic resource]. by Allen, Kathleen R \| Economy, Peter \| ebrary, Inc. Edition: 2nd ed. / by Kathleen Allen and Peter Economy.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Microsoft Publisher 2007 for dummies [electronic resource] / by Jim McCarter and Jacqui Salerno Mabin. by McCarter, Jim \| Mabin, Jacqui Salerno \| ebrary, Inc. Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken : Wiley, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: Z 253.532.M53 M58 2007eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Blogging for dummies [electronic resource] / by Susannah Gardner and Shane Birley. by Gardner, Susannah \| Birley, Shane \| ebrary, Inc. Edition: 2nd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub. Co., c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TK 5105.8884 .G37 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available HTML, XHTML, and CSS all-in-one desk reference for dummies [electronic resource] / by Andy Harris and Chris McCulloh. by Harris, Andrew, 1964- \| McCulloh, Chris \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.76.H94 H765 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Cloud computing for dummies [electronic resource] / by Judith Hurwitz ... [et al.]. by Hurwitz, Judith \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub., 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TK 5105.88813 .H87 2009eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Prince2 for dummies [electronic resource] / by Nick Graham. by Graham, Nick \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Chichester, West Sussex : John Wiley & Sons, Ltd., 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD 69.P75 G73 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Windows Server 2008 all-in-one desk reference for dummies [electronic resource] / by John Paul Mueller. by Mueller, John, 1958- \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.76.O63 M84 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Bookkeeping workbook for dummies [electronic resource] / Lita Epstein. by Epstein, Lita \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. ; Chichester : Wiley, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5636 .E678 2007eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Consulting for dummies [electronic resource] / by Bob Nelson and Peter Economy. by Nelson, Bob, 1956- \| Economy, Peter \| ebrary, Inc. Edition: 2nd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD 69.C6 N454 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Crystal Reports 2008 for dummies [electronic resource] / by Allen G. Taylor. by Taylor, Allen G \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5719 .T39 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Do-it-yourself web stores for dummies [electronic resource] / by Joel Elad. by Elad, Joel \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub., c2008Other title: Web stores for dummies.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5548.32 .E433 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Business etiquette for dummies [electronic resource] / by Sue Fox. by Fox, Sue, 1949- \| ebrary, Inc. Edition: 2nd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5389 .F696 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Google Apps for dummies [electronic resource] / by Ryan Teeter and Karl Barksdale. by Teeter, Ryan \| Barksdale, Karl \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub., 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5548.4.G66 T44 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Customer relationship management [electronic resource] : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Hawksmere, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.55 .R63 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available If you're so brilliant- how come you can't identify your key customers? [electronic resource] : the essential guide to key account selection / Peter Cheverton. by Cheverton, Peter \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: London : Kogan Page, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.122 .C44 2002eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Corporate and customer communications [electronic resource] : an Emerald guide. by ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5718 .C67 2005eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Everyone is a customer [electronic resource] : a proven method for measuring the value of every relationship in the era of collaborative business / Jeffrey Shuman and Janice Twombly, with David Rottenberg. by Shuman, Jeffrey C, 1945- \| Twombly, Janice \| Rottenberg, David, 1946- \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: [Chicago, IL] : Dearborn Trade Publishing, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5414.5 S554 2002eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Successful customer relationship marketing [electronic resource] : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone. by Foss, Bryan \| Stone, Merlin, 1948- \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: London : Kogan Page, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .F68 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Capturing customers.com [electronic resource] : radical strategies for selling and marketing in a wired world / by George Columbo. by Colombo, George W \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Franklin Lakes, NJ : Career Press, c2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.1265 .C64 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Customer relationship management [electronic resource] / Kristin Anderson, Carol Kerr. by Anderson, Kristin, 1962- \| Kerr, Carol \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .A53 2002eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available How to do everything with PHP & MySQL [electronic resource] / Vikram Vaswani. by Vaswani, Vikram \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Emeryville, Calif. : McGraw-Hill/Osborne, c2005Other title: PHP & MySQL \| PHP and MySQL.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.73.P224 V37 2005eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Photoshop CS4 for dummies [electronic resource] / by Peter Bauer. by Bauer, Peter J \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub., c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: T 385 .B3844 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available What customers want [electronic resource] : using outcome-driven innovation to create breakthrough products and services / Anthony Ulwick. by Ulwick, Anthony W, 1957- \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.153 .U49 2005eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Electronic customer relationship management [electronic resource] / Jerry Fjermestad, Nicholas C. Romano, editors. by Fjermestad, Jerry \| Romano, Nicholas C \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Armonk, N.Y. ; London : M.E. Sharpe, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .E44 2006eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Obtaining and retaining customers [electronic resource] / Andy Whaley, Ian Headon. by Whalley, Andy \| Headon, Ian \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Kent, C.T. : Scitech, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 514.5 .W5 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Branded customer service [electronic resource] : the new competitive edge / by Janelle Barlow and Paul Stewart. by Barlow, Janelle, 1943- \| Stewart, Paul \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: San Francisco, Calif. : Berrett-Koehler, 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .B3667 2006eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Care packages for your customers [electronic resource] : an idea a week to enhance customer service / Barbara A. Glanz. by Glanz, Barbara A \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .G548 2007eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available The customer management scorecard [electronic resource] : managing CRM for profit / Neil Woodcocks, Merlin Stone, Bryan Foss. by Woodcock, Neil \| Stone, Merlin, 1948- \| Foss, Bryan \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: London ; Sterling, VA : Kogan Page, 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .W66 2003eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Perfect phrases for customer service [electronic resource] : hundreds of tools, techniques, and scripts for handling any situation / Robert Bacal. by Bacal, Robert \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2005Other title: Phrases for customer service \| Customer service.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .B32 2005eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Creating value with customers [electronic resource] / editor: Robert M. Randall. by Randall, Robert M \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .C74 2006eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available When customers talk [electronic resource] : --turn what they tell you into sales / T. Scott Gross and BIGresearch. by Gross, T. Scott \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago, IL : Dearborn Trade Pub., c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .G762 2005eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Sales and marketing the Six Sigma Way [electronic resource] / Michael J. Webb ; with Tom Gorman. by Webb, Michael J \| Gorman, Tom \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago : Kaplan Pub., 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.13 .W356 2006eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available The complete guide to accelerating sales force performance [electronic resource] / Andris A. Zoltners, Prabhakant Sinha, Greggor A. Zoltners. by Zoltners, Andris A \| Sinha, Prabhakant \| Zoltners, Greggor A, 1964- \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : AMACOM, c2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5438.4 .Z65 2001eb (1). : Add to cart (remove)

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		No cover image available No cover image available No cover image available No cover image available How to do everything with Macromedia Flash 5 [electronic resource] / Bonnie Blake. by Blake, Bonnie \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : Osborne/McGraw-Hill, c2001Other title: Macromedia Flash 5 \| Flash 5 \| Flash five.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TR 897.7 .B58 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Flash 5 f/x and design [electronic resource] / by Bill Sanders. by Sanders, William B \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Scottsdale, Ariz. : Coriolis, c2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TR 897.7 .S365 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Integrating Flash, Fireworks & FreeHand [electronic resource] : f/x & design / Joyce J. Evans. by Evans, Joyce J \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Scottsdale, Ariz. : Coriolis, c2001Other title: Integrating Flash, Fireworks and FreeHand.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: T 385 .E9824 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Flash Professional CS5 bible [electronic resource] / Todd Perkins. by Perkins, Todd E \| ebrary, Inc. Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Indianapolis, Ind. : Wiley Pub., Inc., 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TR 897.7 .P47 2010eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available PHP 6 fast & easy Web development [electronic resource] / Julie Meloni, Matt Telles. by Meloni, Julie C \| Telles, Matthew A \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Australia ; Boston, MA : Course Technology PTR, Cengage Learning, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.73.P224 M465 2007eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Web design [electronic resource] : the complete reference / Thomas Powell. by Powell, Thomas A, 1968- \| ebrary, Inc. Edition: 2nd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill/Osborne, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TK 5105.888 .P617 2002eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available How to do everything with Flash 8 [electronic resource] / Bonnie Blake, Doug Sahlin. by Blake, Bonnie \| Sahlin, Doug \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill/Osborne, c2006Other title: Flash 8.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: T 385 .B5695 2006eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Project finance [electronic resource] : appraisal & follow-up / D.P. Sarda. by Sarda, D. P \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Jaipur, India : ABD Publishers, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HG 4521 .S27 2007eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Project finance for construction & infrastructure [electronic resource] : principles & case studies / Frederik Pretorius ... [et al.]. by Pretorius, F. (Frederik) \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Oxford ; Malden, MA : Blackwell Pub., 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD 69.P75 P724 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available A manager's guide to data warehousing [electronic resource] / Laura L. Reeves. by Reeves, Laura L \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Indianapolis, IN : Wiley Pub., 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.9.D37 R44 2009eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available eRetailing principles and practice [electronic resource] : for management students and practicing managers / D.P. Sharma. by Sharma, D. P \| ebrary, Inc. Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Mumbai : Himalaya Pub. House, 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5548.32 .S53 2009eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Laptops just the steps for dummies [electronic resource] / by Ryan Williams. by Williams, Ryan \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Chichester : Wiley ; John Wiley [distributor], c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.5 .W55 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Word 2010 all-in-one for dummies [electronic resource] / by Doug Lowe with Ryan Williams. by Lowe, Doug K \| Williams, Ryan \| ebrary, Inc. Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Indianapolis, Ind. : Wiley Pub., Inc., 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5548.4.M525 L69 2010eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Trading futures for dummies [electronic resource] / Joe Duarte. by Duarte, Joe \| ebrary, Inc. Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Indianapolis, IN : Wiley Pub., Inc., 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HG 6024.A3 D837 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available CCNA certification all-in-one for dummies [electronic resource] / by Silviu Angelescu. by Angelescu, Silviu \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley Pub., Inc., 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.3 .A54 2010eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available PHP 5 for dummies [electronic resource] / by Janet Valade. by Valade, Janet \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub., c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.73.P224 V33 2004eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available SQL for dummies [electronic resource] / by Allen G. Taylor. by Taylor, Allen G \| ebrary, Inc. Edition: 7th ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Publishing, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.73.S67 T39 2010eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Complete MBA for dummies [electronic resource]. by Allen, Kathleen R \| Economy, Peter \| ebrary, Inc. Edition: 2nd ed. / by Kathleen Allen and Peter Economy.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Microsoft Publisher 2007 for dummies [electronic resource] / by Jim McCarter and Jacqui Salerno Mabin. by McCarter, Jim \| Mabin, Jacqui Salerno \| ebrary, Inc. Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken : Wiley, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: Z 253.532.M53 M58 2007eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Blogging for dummies [electronic resource] / by Susannah Gardner and Shane Birley. by Gardner, Susannah \| Birley, Shane \| ebrary, Inc. Edition: 2nd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub. Co., c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TK 5105.8884 .G37 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available HTML, XHTML, and CSS all-in-one desk reference for dummies [electronic resource] / by Andy Harris and Chris McCulloh. by Harris, Andrew, 1964- \| McCulloh, Chris \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.76.H94 H765 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Cloud computing for dummies [electronic resource] / by Judith Hurwitz ... [et al.]. by Hurwitz, Judith \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub., 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: TK 5105.88813 .H87 2009eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Prince2 for dummies [electronic resource] / by Nick Graham. by Graham, Nick \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Chichester, West Sussex : John Wiley & Sons, Ltd., 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD 69.P75 G73 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Windows Server 2008 all-in-one desk reference for dummies [electronic resource] / by John Paul Mueller. by Mueller, John, 1958- \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.76.O63 M84 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Bookkeeping workbook for dummies [electronic resource] / Lita Epstein. by Epstein, Lita \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. ; Chichester : Wiley, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5636 .E678 2007eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Consulting for dummies [electronic resource] / by Bob Nelson and Peter Economy. by Nelson, Bob, 1956- \| Economy, Peter \| ebrary, Inc. Edition: 2nd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HD 69.C6 N454 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Crystal Reports 2008 for dummies [electronic resource] / by Allen G. Taylor. by Taylor, Allen G \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5719 .T39 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Do-it-yourself web stores for dummies [electronic resource] / by Joel Elad. by Elad, Joel \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub., c2008Other title: Web stores for dummies.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5548.32 .E433 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Business etiquette for dummies [electronic resource] / by Sue Fox. by Fox, Sue, 1949- \| ebrary, Inc. Edition: 2nd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5389 .F696 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Google Apps for dummies [electronic resource] / by Ryan Teeter and Karl Barksdale. by Teeter, Ryan \| Barksdale, Karl \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub., 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5548.4.G66 T44 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Customer relationship management [electronic resource] : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Hawksmere, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.55 .R63 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available If you're so brilliant- how come you can't identify your key customers? [electronic resource] : the essential guide to key account selection / Peter Cheverton. by Cheverton, Peter \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: London : Kogan Page, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.122 .C44 2002eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Corporate and customer communications [electronic resource] : an Emerald guide. by ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5718 .C67 2005eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Everyone is a customer [electronic resource] : a proven method for measuring the value of every relationship in the era of collaborative business / Jeffrey Shuman and Janice Twombly, with David Rottenberg. by Shuman, Jeffrey C, 1945- \| Twombly, Janice \| Rottenberg, David, 1946- \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: [Chicago, IL] : Dearborn Trade Publishing, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5414.5 S554 2002eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Successful customer relationship marketing [electronic resource] : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone. by Foss, Bryan \| Stone, Merlin, 1948- \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: London : Kogan Page, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .F68 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Capturing customers.com [electronic resource] : radical strategies for selling and marketing in a wired world / by George Columbo. by Colombo, George W \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Franklin Lakes, NJ : Career Press, c2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.1265 .C64 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Customer relationship management [electronic resource] / Kristin Anderson, Carol Kerr. by Anderson, Kristin, 1962- \| Kerr, Carol \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .A53 2002eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available How to do everything with PHP & MySQL [electronic resource] / Vikram Vaswani. by Vaswani, Vikram \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Emeryville, Calif. : McGraw-Hill/Osborne, c2005Other title: PHP & MySQL \| PHP and MySQL.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: QA 76.73.P224 V37 2005eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Photoshop CS4 for dummies [electronic resource] / by Peter Bauer. by Bauer, Peter J \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Pub., c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: T 385 .B3844 2008eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available What customers want [electronic resource] : using outcome-driven innovation to create breakthrough products and services / Anthony Ulwick. by Ulwick, Anthony W, 1957- \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.153 .U49 2005eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Electronic customer relationship management [electronic resource] / Jerry Fjermestad, Nicholas C. Romano, editors. by Fjermestad, Jerry \| Romano, Nicholas C \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Armonk, N.Y. ; London : M.E. Sharpe, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .E44 2006eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Obtaining and retaining customers [electronic resource] / Andy Whaley, Ian Headon. by Whalley, Andy \| Headon, Ian \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Kent, C.T. : Scitech, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 514.5 .W5 2001eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Branded customer service [electronic resource] : the new competitive edge / by Janelle Barlow and Paul Stewart. by Barlow, Janelle, 1943- \| Stewart, Paul \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: San Francisco, Calif. : Berrett-Koehler, 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .B3667 2006eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Care packages for your customers [electronic resource] : an idea a week to enhance customer service / Barbara A. Glanz. by Glanz, Barbara A \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .G548 2007eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available The customer management scorecard [electronic resource] : managing CRM for profit / Neil Woodcocks, Merlin Stone, Bryan Foss. by Woodcock, Neil \| Stone, Merlin, 1948- \| Foss, Bryan \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: London ; Sterling, VA : Kogan Page, 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .W66 2003eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Perfect phrases for customer service [electronic resource] : hundreds of tools, techniques, and scripts for handling any situation / Robert Bacal. by Bacal, Robert \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2005Other title: Phrases for customer service \| Customer service.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .B32 2005eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Creating value with customers [electronic resource] / editor: Robert M. Randall. by Randall, Robert M \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .C74 2006eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available When customers talk [electronic resource] : --turn what they tell you into sales / T. Scott Gross and BIGresearch. by Gross, T. Scott \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago, IL : Dearborn Trade Pub., c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.5 .G762 2005eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available Sales and marketing the Six Sigma Way [electronic resource] / Michael J. Webb ; with Tom Gorman. by Webb, Michael J \| Gorman, Tom \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago : Kaplan Pub., 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5415.13 .W356 2006eb (1). : Add to cart (remove)
		No cover image available No cover image available No cover image available No cover image available The complete guide to accelerating sales force performance [electronic resource] / Andris A. Zoltners, Prabhakant Sinha, Greggor A. Zoltners. by Zoltners, Andris A \| Sinha, Prabhakant \| Zoltners, Greggor A, 1964- \| ebrary, Inc. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : AMACOM, c2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE Not for loanCall number: HF 5438.4 .Z65 2001eb (1). : Add to cart (remove)

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