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Customer service : a practical approach. international edition / Elaine K. Harris.

by Harris, Elaine K.

Edition: 5th ed.Material type: Text Text; Format: print Publisher: [S.l.] : Pearson Education Ltd, 2010Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HF 5415.5 .L83 2005 (4), KISAJU MAIN CAMPUSCall number: HF 5415.5 .L83 2005 (3).
The customer-centered enterprise : how ibm and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson.

by Thompson, Harvey.

Edition: 1st ed.Material type: Text Text; Format: print Publisher: New Delhi : Tata McGraw-Hill Private Company Ltd, 2003Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HF 5415.5 .T56 2003 (1), KISAJU MAIN CAMPUSCall number: HF 5415.5 .T56 2003 (1).
Dangerous company : the consulting powerhouses and the businesses they save and ruin / James O'Shea.

by O'Shea, James.

Material type: Text Text; Format: print Publisher: [S.l.] : Nicholas Brealey, 1997Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 69.C6 O74 1997 (1).
Death by meeting : a leadership fable...about solving the most painful problem in business / Patrick Lencioni.

by Lencioni, Patrick.

Edition: 1st ed.Material type: Text Text; Format: print Publisher: [S.l.] : Jossey-Bass, 2004Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HF 5734.5 .L46 2004 (1).
The definitive business plan : the fast-track to intelligent business planning for executives and entrepreneurs / Richard Stutely.

by Stutely, Richard.

Edition: 2nd ed.Material type: Text Text; Format: print Publisher: London : FT Press, 2007Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 62.5 .S78 2002 (2).
The definitive guide to project management : the fast track to getting the job done on time and on budget / Sebastian Nokes.

by Nokes, Sebastian.

Edition: 2nd ed.Material type: Text Text; Format: print Publisher: Britain : FT Press, 2008Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 69.P75 N65 2007 (2). Checked out (1). In transit (1).
Designing and managing the supply chain : concepts, strategies, and case studies / David Simchi-Levi, Philip Kaminsky, Edith Simchi-Levi.

by Simchi-Levi, David | Kaminsky, Philip | Simchi-Levi, Edith.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2008Online access: Table of contents only | Publisher description | Contributor biographical information Availability: Items available for loan: The MUA Library South C campusCall number: HD 39.5 .S56 2008 (10).
Developing knowledge and value in management consulting / edited by Anthony F. Buono.

by Buono, Anthony F.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Greenwich, Conn. : Information Age Publishing, c2002Availability: Items available for loan: The MUA Library South C campusCall number: HD 69.C6 K56 2002 (1).
Developing knowledge-based client relationships / Ross Dawson.

by Dawson, Ross.

Edition: 2nd ed.Material type: Text Text; Format: print Publisher: Armsterdam : Butterworth-Heinemann, 2005Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 69.C6 D39 2005 (1).
Disasters and the media : managing crisis communications / Shirley Harrison.

by Harrison, Shirley.

Material type: Text Text; Format: print Publisher: London : Macmillan, 1999Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HV 551 .D57 1999 (1).
The do's and taboos of hosting international visitors / Roger E. Axtell.

by Axtell, Roger E.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Wiley, c1990Online access: Table of Contents | Publisher description | Contributor biographical information Availability: Items available for loan: The MUA Library South C campusCall number: HF 5389 .A98 1990 (2).
Dynamic business law / Nancy K. Kubasek.

by Kubasek, Nancy K | Browne, M.Neil | Giampetro-Meyer, Andrea | Barkacs, Linda | Herron, Dan | Williamson, Carrie | Dhooge, Lucien.

Material type: Text Text; Format: print Publisher: [S.l.] : McGraw Hill Higher Education, 2008Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: KF 390 .D96 2009 (1).
E-business and e-commerce management : strategy, implementation, and practice / Dave Chaffey.

by Chaffey, Dave, 1963-.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Pearson Education, 2006Other title: Ebusiness and ecommerce management.Availability: Items available for loan: The MUA Library South C campusCall number: HF 5548.32 .C43 2007 (2).
Economics / Richard G. Lipsey.

by Lipsey, Richard G.

Edition: 11th ed.Material type: Text Text; Format: print Publisher: Oxford : Oxford University Press, 2007Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HB 171.5 .L57 2007 (2). In transit (1).
Economics : complete / J.Vernon Henderson.

by Henderson, J.Vernon | Poole, William.

Material type: Text Text; Format: print Publisher: [S.l.] : Houghton Mifflin (Academic), 1991Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HB 171.5 .H46 1991 (2).
Economics : principles, problems, and policies / Campbell R. McConnell.

by McConnell, Campbell R | Brue, Stanley L.

Edition: 16th ed.Material type: Text Text; Format: print Publisher: New York : McGraw Hill, 2008Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: KISAJU MAIN CAMPUSCall number: HB 171.5 .M83 2008 (6), The MUA Library South C campusCall number: HB 171.5 .M83 2008 (2).
Economics : principles, problems, and policies / Campbell R. McConnell.

by McConnell, Campbell R | Brue, Stanley L.

Edition: 14th ed.Material type: Text Text; Format: print Publisher: Boston : McGraw Hill, 1998Availability: Items available for loan: The MUA Library South C campusCall number: HB 171.5 .M47 1998 (1).
Economics : a student's guide / John Beardshaw, David Brewster, Paul Cormack, Andrew Ross

by Beardshaw, John | Brewster, David | Cormack, Paul | Ross, Andrew.

Edition: 5th ed.Material type: Text Text; Format: print Publisher: Harlow,England : Pearson Education Ltd, 2001Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HB 171.5 .E26 2001 (2), KISAJU MAIN CAMPUSCall number: HB 171.5 .E26 2001 (2).
Economics : private & public choice, 11th edition / James D. Gwartney.

by Gwartney, James D | Stroup, Richard L | Sobel, Russell S | Macpherson, David.

Edition: 11th ed.Material type: Text Text; Format: print Publisher: [S.l.] : South-Western College Pub, 2005Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HB 171.5 .E36 2006 (1).
Economics explained / Peter Maunder, Danny Myers, Nancy Wall and Roger LeRoy Miller

by Myers, Danny | Wall, Nancy | Miller, Roger LeRoy.

Edition: 3rd ed.Material type: Text Text; Format: print Publisher: London : Collins Educational, 2000Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HB 171.5 .E26 2000 (1), KISAJU MAIN CAMPUSCall number: HB 171.5 .E26 2000 (2).
The economics of labor markets / Bruce Kaufman.

by Kaufman, Bruce | Hotchkiss, Julie L.

Edition: 6th ed.Material type: Text Text; Format: print Publisher: Boston: South-Western College Pub, 2002Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 4901 .K29 2005 (2).
economics of strategy / Myles BXS Gartland.

by Gartland, Myles BXS.

Material type: Text Text; Format: print Publisher: [S.l.] : John Wiley & Sons, 2004Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 30.22 .G38 2004 (1).
The effective communicator / John Adair.

by Adair, John.

Material type: Text Text; Format: print Publisher: London: The Industrial Society, 1988Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 30.3 .A33 1988 (1).
Effective internal communication/ Lyn smith

by Smith, Lyn | Mounter, Pamela.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi: Kogan Page India Private Ltd, 2008Availability: Items available for loan: The MUA Library South C campusCall number: HD 30.3 .S55 2008 (1).
Effective media relations how to get results / Michael Bland, Alison Theaker & David Wragg.

by Bland, Michael | Wragg, David W | Theaker, Alison.

Edition: 3rd ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: New Delhi: Kogan Page Ltd., 2008Online access: University of Alberta Access | Concordia University College Internet Access Availability: Items available for loan: The MUA Library South C campusCall number: HD 59 .B53 2008 (1), KISAJU MAIN CAMPUSCall number: HD 59 .B53 2008 (1).
Effective organisational communication : perspectives, principles, and practices / Richard Blundel.

by Blundel, Richard | Blundel, Richard. Effective business communication.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Harlow, England ; New York : Financial Times Prentice Hall, 2004Other title: Effective organizational communication.Availability: Items available for loan: The MUA Library South C campusCall number: HF 5718 .B58 2004 (3), KISAJU MAIN CAMPUSCall number: HF 5718 .B58 2004 (1).
Effective pipeline management : how to manage integrated logistics / David Hugh Farmer.

by Farmer, David Hugh | Amstel, Rien Ploos Van.

Material type: Text Text; Format: print Publisher: Aldershot, England : Gower Publishing Company, 1991Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 38.5 .F37 1991 (1).
Effective presentation / Antony Jay.

by Jay, Antony.

Material type: Text Text; Format: print Publisher: London : Pitman Publishing, 1993Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: PN 4193 .J39 1993 (1).
Effective presentation : Ros Jay. How to be a top class presenter.

by Jay, Ros | Jay, Antony.

Edition: 2nd ed.Material type: Text Text; Format: print Publisher: New york : Financial Times/ Prentice Hall, 1995Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: PN 4121 .M39 1996 (1).
Effective Small Business Management Richard M. Hodgetts.

by Hodgetts, Richard M | Kuratko, Donald F.

Edition: 7th ed.Material type: Text Text; Format: print Publisher: New York : Wiley, 2002Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 62.7 .H63 2002 (1).
Effective small business management : an entrepreneurial approach / Norman M. Scarborough, Thomas W. Zimmerer.

by Scarborough, Norman M | Zimmerer, Thomas.

Edition: 7th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Prentice Hall, c2003Availability: Items available for loan: The MUA Library South C campusCall number: HD 62.7 .S27 2003 (1).
Elements of law simplified: Nisar Ahmad Saleemi.

by Saleemi, Nisar Ahmad.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Nairobi, Kenya : Saleemi Publications, 2007Availability: Items available for loan: The MUA Library South C campusCall number: KD 661.S25 2007 (3). Checked out (1).
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Elements of law simplified: Nisar Ahmad Saleemi. Revised edition

by Saleemi, Nisar Ahmad.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Nairobi, Kenya : Saleemi Publications, 2000Availability: Items available for loan: The MUA Library South C campusCall number: KD 661.S25 2000 (1).
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Personnel and human resources management / G.A Cole.

by Cole, G.A.

Edition: 5th edition ed.Material type: Text Text; Format: print Publisher: London: Thomson Learning, 2002Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HF 5549 .C65 2002 (4), KISAJU MAIN CAMPUSCall number: HF 5549 .C65 2002 (2).
Empowering employees / Kenneth L. Murrell.

by Murrell, Kenneth L | Meredith, Mimi.

Edition: 1st ed.Material type: Text Text; Format: print Publisher: New Delhi: Tata McGraw-Hill, 2000Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 50.5 .M87 2003 (2), KISAJU MAIN CAMPUSCall number: HD 50.5 .M87 2003 (1).
Enabling knowledge creation : how to unlock the mystery of tacit knowledge and release the power of innovation / Georg von Krogh.

by Krogh, Georg von | Ichijo, Kazuo | Nonaka, Ikujiro.

Material type: Text Text; Format: print Publisher: Oxford : Oxford University Press, USA, 2000Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 53 .K76 2000 (1).
The encyclopedic dictionary of business terms / [compiled by] Mary A. De Vries.

by De Vries, Mary Ann.

Edition: Berkley ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Berkley Books, 1997Other title: Dictionary of business terms.Availability: Items available for loan: The MUA Library South C campusCall number: REF HF1001 .E46 1997 (1).
Entrepreneurial small business / Jerome A. Katz. and Richard P. Green

by Katz, Jerome A | [Green, Jerome A.].

Material type: Text Text; Format: print Publisher: New York : Irwin/McGraw-Hill, 2009Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 62.7 .K38 2009 (3), KISAJU MAIN CAMPUSCall number: HD 62.7 .K38 2009 (2).
Entrepreneurship Robert D. Hisrich, Michael P. Peters, and Dean A. Shepherd.

by Hisrich, Robert D | Peters, Michael P | Shepherd, Dean A.

Edition: 7th ed.Material type: Text Text; Format: print Publisher: New York : McGraw-Hill , 2008Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 62.5 .H57 2008 (6).
Entrepreneurship : New Venture Creation/ David,H.H.

by Holt, David H.

Material type: Text Text; Format: print Publisher: New Delhi : Prentice Hall, 1992Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 62.5 .H65 1992 (1).
Entrepreneurship and economic growth / David B. Audretsch.

by Audretsch, David B | Keilbach, Max C | Lehmann, Erik E.

Material type: Text Text; Format: print Publisher: [S.l.] : Oxford University Press, 2006Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 62.5 .A93 2006 (4).
Entrepreneurship and innovation / Rabindra Kanungo.

by Kanungo, Rabindra | Kanungo, Dr. Rabindra N.

Material type: Text Text; Format: print Publisher: New Delhi: SAGE Publications Pvt. Ltd, 2003Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 62.5 .E58 2003 (3).
Entrepreneurship and small firms / David Deakins.

by Deakins, David | Freel, Mark.

Edition: 4th ed.Material type: Text Text; Format: print Publisher: Boston : McGraw Hill Higher Education, 2005Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 62.5 .D43 2003 (2).
Entrepreneurship and small firms / David Deakins.

by Deakins, David | Freel, Mark.

Edition: 5th Revised edition ed.Material type: Text Text; Format: print Publisher: London : McGraw Hill Higher Education, 2009Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 62.5 .D43 2009 (1).
Essence information systems / Chris Edwards.

by Edwards, Chris | Ward, John | Bytheway, Andy.

Edition: 2nd ed.Material type: Text Text; Format: print Publisher: Harlow, England : Prentice Hall PTR, 1995Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: T 58.64 .E39 1995 (1).
Essential communication skills : the ultimate guide to successful business communication / Shirley Taylor.

by Taylor, Shirley.

Material type: Text Text; Format: print Publisher: [S.l.] : Longman, 2000Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HF 5718 .T39 2000 (1).
Essential delegation skills / Carla L. Brown.

by Brown, Carla L.

Material type: Text Text; Format: print Publisher: Aldershot, England : Gower Publishing Ltd, 1997Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 50 .B76 1997 (1).
The essential personnel sourcebook / Ros Jay.

by Jay, Ros.

Material type: Text Text; Format: print Publisher: [S.l.] : Financial Times Prentice Hall, 1996Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HF 5549 .J38 1996 (1).
Essential quantitative methods for business, management and finance / Les Oakshott.

by Oakshott, Les.

Material type: Text Text; Format: print Publisher: [S.l.] : Palgrave Macmillan, 1998Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campusCall number: HD 30.25 .O35 2001 (3).
Essential quantitative methods for business, management and finance / Les Oakshott.

by Oakshott, Les.

Material type: Text Text; Format: print Publisher: London : Macmillan, 1998Availability: Items available for loan: The MUA Library South C campusCall number: HD 30.23 .B88 1998 (1).
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