Item type | Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
e Book | ONLINE RESOURCE | HF 5415.5 .G762 2005eb (Browse shelf) | Not for loan |
Includes index.
We see tomorrow -- Foreknowledge -- The big idea -- The physical and metaphysical components -- How to listen to your customers -- How customers want to be served -- Engineer the experience -- Retailers and service providers who get it right -- On the horizon.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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