Creating value with customers [electronic resource] / editor: Robert M. Randall.

Contributor(s): Randall, Robert M | ebrary, Inc
Material type: TextTextSeries: Strategy & leadership ; v.34, no.2Publisher: Bradford, England : Emerald Group Publishing, c2006Description: 69 pSubject(s): Customer services | SellingGenre/Form: Electronic books. LOC classification: HF5415.5 | .C74 2006ebOnline resources: An electronic book accessible through the World Wide Web; click to view
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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