Branded customer service [electronic resource] : the new competitive edge / by Janelle Barlow and Paul Stewart.

By: Barlow, Janelle, 1943-
Contributor(s): Stewart, Paul | ebrary, Inc
Material type: TextTextPublisher: San Francisco, Calif. : Berrett-Koehler, 2006Description: xii, 259 pSubject(s): Customer services | Business names | Brand name productsGenre/Form: Electronic books. LOC classification: HF5415.5 | .B3667 2006ebOnline resources: An electronic book accessible through the World Wide Web; click to view
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Item type Current location Call number Status Date due Barcode
e Book ONLINE RESOURCE
HF 5415.5 .B3667 2006eb (Browse shelf) Not for loan

Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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