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Obtaining and retaining customers [electronic resource] / Andy Whaley, Ian Headon.

Material type: Text

TextSeries: Universal manager: Publisher: Kent, C.T. : Scitech, 2001Description: 110 p. : ill., chartsSubject(s): Consumer satisfaction | Customer servicesGenre/Form: Electronic books. DDC classification: 658.812 LOC classification: HF514.5 | .W5 2001ebOnline resources: An electronic book accessible through the World Wide Web; click to view

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Item type	Current location	Call number	Status	Date due	Barcode
e Book	ONLINE RESOURCE	HF 514.5 .W5 2001eb (Browse shelf)	Not for loan

Previous	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	No cover image available No cover image available	Next
Previous	HE7661 .D47 2004eb Project management for telecommunications managers	HE 8788 .G86 2007eb Observing and registering emotional satisfaction of customer contacts	HE 8788 .G86 2007eb Observing and registering emotional satisfaction of customer contacts	HF 514.5 .W5 2001eb Obtaining and retaining customers	HF514.5 .W5 2001eb Obtaining and retaining customers	HF 1001 .C65 2006eb Dictionary of business	HF 1101 .J6 Journal of education for business	Next

Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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