Obtaining and retaining customers [electronic resource] / Andy Whaley, Ian Headon.
By: Whalley, Andy
Contributor(s): Headon, Ian | ebrary, Inc
Material type:
TextSeries: Universal manager: Publisher: Kent, C.T. : Scitech, 2001Description: 110 p. : ill., chartsSubject(s): Consumer satisfaction | Customer servicesGenre/Form: Electronic books. DDC classification: 658.812 LOC classification: HF514.5 | .W5 2001ebOnline resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| e Book | ONLINE RESOURCE | HF 514.5 .W5 2001eb (Browse shelf) | Not for loan |
Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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