The MUA Library

Paperback.

Essential Communication Skills is a comprehensive textbook and reference guide on the essentials of good communication skills. It explains the principles of effective communication, both written and oral, and provides solid advice and practical guidelines on how to strengthen communication skills and produce better business communications. Each self-contained unit contains all the teheory, specimen documents, suggested layouts and explanations which develop skills and understanding. A range of examination questions from a variety of examination boards is also provided.