Customer care : strategy for the 90's / Margaret Cardwell.
By: Cardwell, Margaret
Material type:
TextPublisher: [Letchworth, England] : Astra Communications Ltd, [1992?]Description: 76 leaves ; 30 cmISBN: 0946655456Subject(s): Customer service | Consumer satisfaction | Management | Service à la clientèle | Consommateurs -- Satisfaction | GestionLOC classification: HF 5415.5 .C27 1994
| Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Books | The MUA Library South C campus - Open Collection | HF 5415.5 .C37 1994 (Browse shelf) | 1 | Available | 2003-1474 |
Includes bibliographical references: leaves 75-76.
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