Assertiveness at work : a practical guide to handling awkward situations / Ken Back.
By: Back, Ken
Material type:
TextSeries: Second edition: Publisher: [S.l.] : McGraw-Hill Companies, 1991Edition: 2nd edDescription: 166 p. ; 23 cmISBN: 0077073789 (paperback); 9780077073787 (paperback)Online resources: Amazon.com Summary: A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.
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A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.
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