| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Books | The MUA Library South C campus - Open Collection | TS 155 .H65 2006 (Browse shelf) | Available | 2009-5419 |
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| TS 155 .H45 2009 Student study and lecture guide for use with Operations and supply management / | TS 155 .H45 2009 Student study and lecture guide for use with Operations and supply management / | TS 155 .H55 2006 Competitive Advantage from Operations | TS 155 .H65 2006 Managing service operations | TS 155 .J33 2008 Operations and supply management : | TS 155 .J33 2008 Operations and supply management : | TS 155 .J33 2008 Operations and supply management : |
Paperback.
Guiding readers through each stage in the design and implementation of service operations, this book combines lively examples that are easy to relate to with clearly explained theory. Readers are introduced to the main differences between managing services to managing products and given a concise induction into the core principles of operations management. The text then maps out each consecutive stage in the life of a service, from the initial business proposal for a new service, through market research practices, to the development and implementation of a service and concludes with the termination and disposal of a service.
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