| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Books | The MUA Library South C campus - Open Collection | HF 5549 .C79 1993 (Browse shelf) | Available | 2002-0635 |
Browsing The MUA Library South C campus shelves, Shelving location: - Open Collection Close shelf browser
| HF 5549 .C65 2002 Personnel and human resources management / | HF 5549 .C66 2001 Contemporary human resources management : | HF 5549 .C66 2001 Contemporary human resources management : | HF 5549 .C79 1993 Raising the profile : | HF 5549 .D43 2007 Fundamentals of human resource management / | HF 5549 .D43 2007 Fundamentals of human resource management / | HF 5549 .D43 2007 Fundamentals of human resource management / |
Hardcover.
Personnel professionals need to acquire and constantly update a full portfolio of core skills; this series aims to equip managers with all the essential elements. HR departments know they provide a vital service to their internal customers - so why do they often enjoy only grudging respect? Largely, suggest David Clutterbuck and Desmond Dearlove in this handbook, because they neglect basic marketing skills. By segmenting their "client base", developing the "key accounts", soliciting and responding to feedback, creating an HR brand and constantly communicating the key messages, personnel practitioners can soon transform the way they are perceived. A commitment to quality and customer care is no optional extra, but clear evidence of HR professionalism; this book explains the essential techniques involved.
There are no comments on this title.