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Item type Current location Collection Call number Copy number Status Date due Barcode
Books The MUA Library South C campus
- Open Collection
STACK 2 HD 58.8 .K54 2004 (Browse shelf) 1 Available 2008-2823
Browsing The MUA Library South C campus shelves, Shelving location: - Open Collection Close shelf browser
HD 58.8 .H65 2005 The high performance organization / HD 58.8 .H65 2005 The high performance organization / HD 58.8 .J33 2005 The solutions focus : HD 58.8 .K54 2004 True change : HD 58.8 .K56 1996 Leading change / HD 58.8 .K56 1996 Leading change / HD 58.8 .K68 2002 The heart of change :

Hardcover.

Drawing on her own long-term research and extensive work experience, Janice Klein reveals how the power of people (insiders who are able to see problems from outsider’s perspective), approach (“pulling changeâ€?), and system (support infrastructure) combine to turn new ideas and concepts into institutionalized practices. In particular, certain people inside organizations “outsiders on the insideâ€? are key to driving innovation, adaptation, and real change. Using examples from leading companies in MIT’s Leaders for Manufacturing (LFM) and System Design and Management (SDM) Partnership¾such as Boeing, Intel, Motorola, Alcoa, Ford, Kodak, and others¾she shows how employees at all levels can learn how to become “an outsider on the inside,â€? and be in the right place at the right time to discover opportunities to "pull" into their organization. Throughout, we grow to understand the perspectives of numerous “outsiders on the inside,â€? by hearing their voices and observing their actions. The strategy Klein provides is relevant for any company that hopes to build a change capability , rather than attempt only to manage change.

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