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Item type Current location Call number Copy number Status Date due Barcode
Books KISAJU MAIN CAMPUS
- Open Collection
HF 5415.13 .L59 2007 (Browse shelf) 3 Available 2007-1616
Books The MUA Library South C campus
- Open Collection
HF 5415.13 .L59 2007 (Browse shelf) 1 Available 2007-1614
Books The MUA Library South C campus
- Open Collection
HF 5415.13 .L59 2007 (Browse shelf) 2 Available 2007-1615
Books The MUA Library South C campus
- Open Collection
HF 5415.13 .L59 2007 (Browse shelf) 4 Available 2009-3089

Hardcover.

Significantly revised, restructured, and updated to reflect the challenges facing service managers in the 21st century, this book combines conceptual rigor with real world examples and practical applications. Exploring both concepts and techniques of marketing for an exceptionally broad range of service categories and industries, the Sixth Edition reinforces practical management applications through numerous boxed examples, eight up-to-date readings from leading thinkers in the field, and 15 recent cases. For professionals with a career in marketing, service-oriented industries, corporate communication, advertising, and/or public relations.

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