Citizens and service delivery : [electronic resource] assessing the use of social accountability approaches in the human development sectors.
Contributor(s): World Bank
Material type:
TextSeries: Directions in developmentPublisher: Washington, DC : World Bank, 2011Description: p. cmISBN: 9780821389300 (ebook); 9780821389805 (alk. paper)Subject(s): Municipal services | Social accountingAdditional physical formats: Print Version:DDC classification: 363.6 LOC classification: HN25 | .C58 2011Online resources: home
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Includes bibliographical references.
Description based on print version record.
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