| Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Books | The MUA Library South C campus - Open Collection | TS 156 .E93 1993 (Browse shelf) | 1 | Available | 2008-2142 |
Browsing The MUA Library South C campus shelves, Shelving location: - Open Collection Close shelf browser
| TS 156 .C64 1993 Total quality management in government : | TS 156 .D35 1999 Total Quality Management | TS 156 .D35 1999 Total Quality Management | TS 156 .E93 1993 The management and control of quality / | TS 156 .E93 2008 The management and control of quality / | TS 156 .E93 2008 The management and control of quality / | TS 156 .E93 2008 The management and control of quality / |
Hardcover.
The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. The principles of total quality, as reflected in the Baldrige Award, provide what the authors feel is the best overall synthesis of the concept of quality. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. All chapters have been updated to reflect the most current thinking in the profession.
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