What's keeping your customers up at night? [electronic resource] : close more deals by selling to your client's pain / Steven Cody and Richard Harte.
By: Cody, Steven
Contributor(s): Harte, Richard | ebrary, Inc
Material type:
TextPublisher: New York : McGraw-Hill, c2003Description: xviii, 171 p. : ill. ; 23 cmSubject(s): Customer relations | Public relations | SellingGenre/Form: Electronic books. DDC classification: 658.8/12/02373 LOC classification: HF5415.5 | .C59 2003ebOnline resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| e Book | ONLINE RESOURCE | HF5415.5 .C59 2003eb (Browse shelf) | Not for loan |
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| HF5415.5 .B32 2005eb Perfect phrases for customer service | HF 5415.5 .B3667 2006eb Branded customer service | HF5415.5 .B3683 2001eb Secrets of customer relationship management | HF5415.5 .C59 2003eb What's keeping your customers up at night? | HF 5415.5 .C74 2006eb Creating value with customers | HF 5415.5 .E44 2006eb Electronic customer relationship management | HF 5415.5 .F68 2001eb Successful customer relationship marketing |
Includes bibliographical references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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