Perfect phrases for customer service [electronic resource] : hundreds of tools, techniques, and scripts for handling any situation / Robert Bacal.
By: Bacal, Robert
Contributor(s): ebrary, Inc
Material type:
TextPublisher: New York : McGraw-Hill, c2005Description: xv, 222 pOther title: Phrases for customer service | Customer serviceSubject(s): Customer services | Customer services -- TerminologyGenre/Form: Electronic books. LOC classification: HF5415.5 | .B32 2005ebOnline resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| e Book | ONLINE RESOURCE | HF5415.5 .B32 2005eb (Browse shelf) | Not for loan |
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| HF5415.32 .P36 2007eb Advertising and consumer behaviour | HF 5415.5 .A53 2002eb Customer relationship management | HF 5415.5 .B32 2005eb Perfect phrases for customer service | HF5415.5 .B32 2005eb Perfect phrases for customer service | HF 5415.5 .B3667 2006eb Branded customer service | HF5415.5 .B3683 2001eb Secrets of customer relationship management | HF5415.5 .C59 2003eb What's keeping your customers up at night? |
"Make every customer a satisfied customer!" -- Cover.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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