50 powerful ideas you can use to keep your customers [electronic resource] / by Paul R. Timm.
By: Timm, Paul R
Contributor(s): ebrary, Inc
Material type: TextPublisher: Franklin Lakes, NJ : Career Press, c2002Edition: 3rd edDescription: 158 p. ; 21 cmOther title: Fifty powerful ideas you can use to keep your customersSubject(s): Customer services -- Management | Consumer satisfaction | Supervision of employeesGenre/Form: Electronic books. DDC classification: 658.8/12 LOC classification: HF5415.5 | .T498 2002ebOnline resources: An electronic book accessible through the World Wide Web; click to viewItem type | Current location | Call number | Status | Date due | Barcode |
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e Book | ONLINE RESOURCE | HF5415.5 .T498 2002eb (Browse shelf) | Not for loan |
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HF 5415.5 .G672 2009eb Strategic customer service | HF 5415.5 .G762 2005eb When customers talk | HF5415.5 .P38 2010eb Fundamentals of customer-focused management | HF5415.5 .T498 2002eb 50 powerful ideas you can use to keep your customers | HF 5415.5 .W66 2003eb The customer management scorecard | HF5415.5 .Z36 2006eb Amaze your customers! | HF 5415.525 .B87 2002eb Customer loyalty programmes and clubs |
Includes bibliographical references (p. 147-149) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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